Where can I verify my identity in public services. Identity verification (account) on the State Services portal: step by step instructions

To obtain remote access to the provision of municipal and state services to citizens of the Russian Federation and foreigners, it is necessary on the State Services portal. However, in order to use the full functionality of the official site, you need to confirm your account. Only if this condition is met, there will be no restrictions on the number of services available on the site.

Video instructions for verifying an account

How and where to confirm the account of the State Service?

To verify the user's identity on the State Services portal, you can use one of the provided methods. In this manual, we have described in detail the process of obtaining a confirmed status in personal account user.

In total, 4 methods of account activation are available:

  • by visiting any of the available service centers in your area or place of residence;
  • order from the profile the transfer of the activation code by Russian post;
  • activate using electronic signature. For this, a universal electronic card (UEC) or a qualified electronic signature (QES) is used;
  • it is possible to use online banks - for this, it is enough to go to the web version of banking of partner banks and perform the necessary actions.

Each of listed ways There are some nuances to help deal with them, we will consider each option separately.

Confirmation of the State Services account through service centers

Activation of the personal account of the State Service in this option occurs as follows:

  1. the client visits the MFC office with a passport;
  2. notifies the center employee of its intention to certify the account on the State Services website.

This is a very simple method and everyone would use it if it did not have to look for the nearest office and go to it.

Find a suitable center near you to activate your profile on state portal services. You need to have identification documents and a SNILS card with you.

Russian Post Confirmation

Another fairly simple way is to activate the State Services by mail through your personal account. However, it has a rather significant drawback. The fact is that, even if the code is sent by registered and urgent mail, then even then it will have to wait at least two weeks. To receive a letter with a code, you will have to personally visit the post office, where an identity card is required.

You don't have to pay for registered mail. The portal provides information about the departure number - this allows you to track the path of its progress by going to the Russian Post website.

Send an inquiry about resending messages, if it is suddenly lost, it will be possible only after 30 days after the date of sending the first one.

Electronic signature confirmation

The ES activation method is very fast and quite simple, but for this the client must have a qualified electronic signature, and you will have to pay to receive it. Moreover, it can only be issued upon a personal visit to a certification center that has the appropriate accreditation. There he will have to present an insurance certificate and a passport.

Only certified media are used to record the certificate and the electronic signature key. They can serve as electronic cards or external media.

Account verification through online banks

With the State Services portal, cooperation has been established with all popular banks in Russia. If the user has a card from Tinkoff, Sberbank and others, the account is confirmed online. To do this, just enter your personal account on the website of this bank and activate the "Registration for Public Services" section. Next, you need to follow all the steps according to the instructions.

At VTB Bank, customers will have to come to the office to activate their account on the State Services website. But it happens literally instantly, however, like the Bank of Moscow.

How does this system work? When receiving a debit card or a loan, the client provides the bank with all the necessary documents to identify his personality. Therefore, the bank employee simply assures computer program availability of all necessary documents.

After fulfilling all conditions, you will be able to use in full.

Electronic services have significantly expanded the capabilities of Internet users. When solving everyday issues, we can quickly receive the necessary information through the network, select and pay for purchases, order goods and services. Access to these services is carried out with minimal identification of the client's identity. Even if information leaks occur, this negative event will not cause much harm to the user. Having appreciated all the advantages of online services, government agencies also decided to use the Internet for the prompt and comfortable provision of administrative services to citizens of the Russian Federation. For these purposes, the website of the State Services was created. The problem of protecting information related to online activity of users was solved by introducing a special regime for verifying identity at the State Services. How to pass such an enhanced identification, later in the review.

The procedure for verifying identity at the State Services

Official instructions for , how to verify your identity on the State Services, is contained on the site itself, in the section " FAQ". According to this guide, the user will be able to get full access to all the services of the resource only if he:

  • register on the State Services website;
  • will issue all three levels of access for his;
  • will confirm his identity by one of the methods offered at the State Services.

Until the complete passage of all stages of identification, the user will have the right to use only some services, but this access is very limited and the number of services is minimal. The more personal information the client will need to use when providing him with an administrative service, especially high level identification of the person must be received by the user.

Therefore, if you intend to maximize interaction with the federal and municipal authorities through the e-government website, then be prepared for the fact that you will have to go through the full identity verification procedure through specialized points of the State Services. By the way, this is very easy to do. The only difficulty that the user must be prepared for is the long time frame. The entire procedure can take several weeks. You won't be able to verify your identity in one day.

What personal data is required for confirmation

Before starting the identity verification procedure, the user must register on the site and gain access to forms for entering personal information. For the initial registration, you only need to provide the address of your e-mail box or number mobile phone. After entering these data, you will see on the State Services, and in this account you will be able to add information about those of your personal documents that will be needed to receive a number of administrative services:

In order to receive information about traffic violations, about existing ones and be able to pay these obligations online, using only the functionality this service, you need to enter the following personal data:

  • date and place of birth of the user;
  • address of registration and residence;
  • SNILS;
  • your passport details.

After providing all the required information, your Account will acquire the status of a standard one, and much more services will be available to you than when working with a simplified record.

Important! After entering information about yourself to activate a standard account, the information entered by the user is sent by the State Services for verification to the Pension Fund of the Russian Federation. If the RF PF confirms that the correct information has been entered, the user will be able to proceed to the identity verification procedure. It takes up to 3 working days to check the PF.

Identity confirmation at the State Services

The highest level of protection of user personal information is necessary when a visitor through the State Services performs actions related to the acquisition of personal rights or the performance of personal duties. Such actions include the issuance of permits, calculation and payment, obtaining a passport and much more. In order to completely close the issue of standing in queues and continue to receive most of the administrative services with a few clicks of a computer mouse, you need to go through the entire identity verification procedure at the State Services once.

You can proceed to the identity verification procedure immediately after receiving a standard account. The user can personally find out how to verify his identity on the State Services by going to the third step of identification on the site:

By clicking on the icon with accessible ways confirmation, the user will familiarize himself with detailed instruction confirmation of the selected option. So, by selecting a service center, the site visitor will be able to get information about the nearest nearby regional centers involved in identity verification for public services:

This method offers identity verification at the State Services through the MFC. To confirm your identity, you only need SNILS and a passport. After checking the applicant's data (the passport data indicated on the website are checked against the original document), the center operator will issue him an activation code (ESIA - one system identification and authentication).

The user independently, using the received code, confirms the identity in his account on the website of the State Services. Additional confirmations are not required.

The procedure for verifying identity at the State Services at the post office is similar. Each post office has a representative of the ESIA system, who is authorized to check the data of the applicants, identify the person and issue an activation code. The difference between this procedure and identity verification through the MFC is that the user must first select this method on the website and indicate in a special form that he wants to receive the code by registered mail and which branch of the Russian Post it is convenient for the applicant to receive this code.

Conclusion

According to official instructions on the State Services, the user passes the procedure for verifying the identity of the e-government website only once. However, if the passport is lost, the confirmation will need to be repeated, since the details of the new document will not match those entered in electronic system, and this circumstance can lead to documentary confusion, which in the end will cause you to lose time and money.

How to verify your identity to use public services at the MFC? This question arises for all people who want to go through a full verification procedure at the site for the provision of public electronic services. Relatively recently, the centers began to verify the identity of the account holder. This is done when creating a new account on the state portal.

In previous years, in order to gain access to a personal account, it was necessary to request a registered letter containing information in order to go through the activation procedure. Also, access to the office could be issued at any of the branches of Rostelecom, or using a personal electronic key.

Which MFCs allow you to go through the procedure for verifying an account for public services?

The identity verification service for public services can be obtained at any multifunctional center throughout the Russian Federation. At the same time, there is no link to a temporary or permanent residence permit. Citizens living in Moscow or the Moscow region can get information about the MFC on the official website.

Account Types

"Simplified".

To obtain this type of account, it is enough for a citizen to indicate only the number of his cell phone. This type The account has a lot of restrictions. With it, you can receive certain certificates from government agencies, as well as pay fines to the traffic police.

"Standard".

In addition to indicating a cell phone number, it requires the provision of passport data and an insurance account number. There are many more possibilities here. The owner of such an account can check the status of tax debts, draw up pension fund statements.

"Confirmed".

Requires verification of the account owner's identity. Confirmation methods will be described later in the article. With the help of such an account, you can receive all services on the MFC website.

Identity Verification Process for MFC


First you need to go through the registration process in the ESIA system, create a level two profile. To solve this problem, the personal data of the person and the insurance number will help.

To save time, you need to make an appointment at the nearest branch of the MFC. If this option is not possible, then you should take a virtual queue ticket in a special machine or directly from the department administrator. If you have any questions about submitting an application to the MFC, it is recommended to call the help desk.

At the reception, the MFC employee will ask you to show your passport, insurance, login from the registered account in the ESIA (this can be a cell phone number or email address).

Then, the center employee will check if the applicant has a “Standard” type account. Also, he will compare the information provided by the citizen with the data that he indicated during registration.

After that, an SMS notification will be sent to the mobile phone number indicated by the applicant that his account has successfully passed the verification procedure. Usually it takes no more than half an hour.

After confirming the identity for public services, a citizen can receive various services at the city and state level without restrictions.

A package of necessary documents

  • The passport.
  • Insurance.
  • Login in the ESIA system.

If a third party is going to receive the service, then he will be required to provide a power of attorney from the actual owner of the public services account. It should be noted that the power of attorney must be notarized.

The cost of identity verification at the MFC

The identity verification service described in this article through the MFC is provided to the population free of charge.

Terms of identity verification for public services in the MFC

Most often, the account receives the status of confirmed within half an hour. The system will notify the applicant about this by means of an automatic notification (SMS or email).

What difficulties can the applicant face when verifying his identity with the help of the MFC?

Generally, this procedure is not accompanied by serious difficulties. Admission to the center is carried out without an appointment. Entering the branch, a person needs to take an electronic number and stand in line. If there are many customers in the branch visited, then there may not be any coupons left in the machine. Also, the device does not give coupons 10-15 minutes before the end of the working day. Therefore, it is advisable to select the hours for visiting the center in advance.

The passport of the applicant must be valid. Otherwise, the center employee will not accept it. Also, if during the verification process the employee detects errors in the profile of the public services portal, he will ask the applicant to create a new account. He won't correct mistakes. You can insure yourself by taking a smartphone with you, from which, if such a need arises, a new profile will be created.

Under what circumstances is there a chance of rejection?

A citizen may be denied verification of his account if:

  • Required information was not provided.
  • Previously, a personal account was not created.
  • The account specified in the application is not the property of the applicant.
  • In the case of a representative contact, it was not provided.

Unlike the simplified and standard ones, a verified account on the State Services provides full access to all electronic services on the site. It is not difficult to go through the account verification procedure (the same as identity verification).

Account Types

  • Simplified. To create this type of account, it is enough to enter your phone number during registration, and, preferably, your email address. Suitable for foreign citizens. It provides access to the following services: obtaining a temporary residence permit in the Russian Federation, obtaining a residence permit, a labor patent, etc. However, citizens of the Russian Federation with such an account can only make an appointment with a doctor.
  • Standard. To obtain this status, you must enter in the passport data and the SNILS number, and then wait for the data to be verified. This account gives you access to more services, such as checking tax debts and paying car fines.
  • Confirmed. By creating this type of account, you can take full advantage of all the services and features on the Public Services Portal.

Check the status of your account. To do this, click on your last name on home page site. The status will be indicated on the left side of the screen.

Step 1Create a standard account

If you don't have an account with Public Services yet, create one. If you have an account with one of the following banks: Sberbank Online, Tinkoff or Post Bank Online, you can immediately create a verified account from it (see below). Identity verification options for public services - Online, through bank accounts). If you don't have a bank account, create a standard account on the State Services.

  1. Open the State Services website. Click " Register».
  2. Enter your last name, first name and phone number. Also include an email address (optional). Click " Register».
  3. Enter the confirmation code that came in an SMS message to the specified phone number. Click " Proceed».
  4. Enter the password 2 times. Click " Ready».
  5. Your account has been created and you will be taken to the " My details”, where it is proposed to indicate passport data and SNILS number.
  6. Now you are the owner of a simplified account. You can see this information in the personal account section " My details". To get a standard account, click " Fill out a profile».
  7. Enter your personal details.
  8. Enter your passport details and SNILS number. Click " Save».
  9. Wait for data verification.
  10. After successfully checking the documents, you will see a message that you have a standard account. Now it can be confirmed.

Step 2. Verify your identity in one of the ways

Wayconfirmation Rendering timeservices Advantages disadvantages
Online Banking 5 – 10 minutes
  • fast;
  • without leaving home
  • available only to customers of Sberbank, Tinkoff, Post Bank
Post office 2 weeks
  • visiting the usual post office;
  • no need to contact the center staff (self-confirmation)
  • for a long time;
  • access to the taxpayer's personal account on nalog.ru will not be available;
  • for a letter you need to go to the post office
Electronic signature 5 – 10 minutes
  • fast;
  • without leaving home
  • electronic signature required
Service Center 10 – 15 minutes
  • fast
  • you need to go to the center, there may be a queue

Option 1. Online, through bank accounts

If you are a client of one of these banks: Sberbank, Tinkoff, Post Bank, then you can either confirm the existing standard entry on the State Services, or immediately create a verified account. The second option will save a lot of time, since you do not need to enter passport data and SNILS number into your profile on the State Services portal, and also wait for data verification. The procedure is the same in both cases and will take a few minutes.

The procedure for verifying an identity using the example of Tinkoff Bank:

  • Sign in to your bank account.
  • Open the " Payments».
  • Go to the " public services».
  • Select " Registration for public services».
  • Check your details and click " Register».
  • The screen will inform you that your request has been accepted. If you register for the State Services, and do not verify your identity, you will receive a password via SMS. To enter the portal, you will need to use your phone number (specified in Tinkoff) or SNILS number and the password sent.
  • Now you have a verified account (ready in a few minutes after sending the request).

Option 2. By letter via Russian Post


Option 3. Using an electronic signature


Option 4: Personal visit to the service center

You can confirm your identity by contacting one of the service centers and presenting your passport and SNILS. The service center can be a department of the Ministry of Internal Affairs, a bank, an MFC, a library, etc.