Officially, MTS does not work in Crimea and Sevastopol, rightly fearing sanctions from international companies. And what about subscribers who travel to Crimea in large numbers for vacation and work, what is the cost of calls, SMS and traffic on the peninsula and what options you need to connect when traveling, I will tell in the material.
I can't help but write at the beginning of the material about the disgusting policy of MTS not to give its subscribers clear and accurate information on its website and in the description of tariffs. For all operators, except for MTS, in the description of the conditions in the tariffs it is clearly stated what and where it operates, and the subscriber who carefully read the conditions is 100% aware of what prices await him in the Crimea and Sevastopol. MTS has a “special” attitude towards subscribers and there is no information. Try to find information on the cost of services in the Crimea on the MTS website or find a "footnote" in the description of any tariff that it does not work in this region. You will not find this information. Why? Because MTS "loves" its subscribers and "takes care" of them.
MTS tariffs in Crimea and Sevastopol in 2020
Standard prices for communication in the Crimea from MTS (without connecting options):
- All incoming calls are free and unlimited.
- Outgoing calls to Russia to any phone number (mobile or landline) cost ₽3.00 per minute.
- Incoming sms-messages - free, unlimited.
- Mobile Internet - traffic costs 1.00 ₽/Mb.
- Sending SMS to Russian mobile numbers - 3.00 ₽/message.
MTS tariffs that operate in Crimea
About the good: subscribers who use the tariffs "Our Smart", "Smart TOP" and "Ultra" do not need to connect anything additionally, these tariffs "work" in the Crimea and Sevastopol on standard terms.
Options for saving on communications in the Crimea from MTS
"Russia Home Package" or "Russia Home Package+"
The options are suitable for tariffs: “Tariff”, “Smart”, “X”, “My Smart”, “For tablet” and “For laptop”.
The essence of the options is simple: when you connect one of the “Home Packages”, minutes and SMS from your tariff act as if you are in your home region. The difference is only in payment: "Russia Home Package" costs 10 ₽ per day, money is withdrawn daily until you turn off the option, and "Russia+ Home Package" costs 100 ₽ per month of use.
After Crimea became part of Russia, the subscribers of the Ukrainian operator faced a problem - their cards stopped working. Especially for the inhabitants of the peninsula, the Super MTS tariff plan was activated, which operates in the Krasnodar Territory, Crimea and Sevastopol.
Basic rates
Today, the company offers residents of the peninsula to use the very popular Super MTS package: Krasnodar Territory, Crimea and Sevastopol.
The following rates apply within the tariff plan:
- No mandatory fee. Money is withdrawn only when making calls or sending messages.
- Free conversations between users within the home area. 20 minutes are accrued daily, calls in excess of the norm are paid additionally.
- Calls to other regions of Russia and operator numbers in Ukraine - 2.5 rubles per minute.
- Offline conversations - 9.5.
- There is no charge for incoming messages.
- The cost of sending messages to numbers within the operator's network is 1 ruble 50 kopecks.
- Sending sms offline - 1.95.
- The cost of sending MMS is 6.5.
New tariffs for 2017
Mobile users are interested in the question, are there any plans for new tariffs on the territory of the peninsula? Unfortunately, to date, there is no information on this issue. Perhaps in the future new offers for users will be developed.
Activation
There are several ways to activate an offer:
- Using the short command *111*0887# call button. Activation is free.
- You can also contact the operator at 0890 and ask to be transferred to the tariff model you are interested in.
- Go to the "Personal Account" on the official website.
- Buy a new card in the communication salon.
20 free minutes
As part of the package, subscribers receive 20 minutes daily to communicate within the network at home. After using them, the cost of minutes over the package is 50 kopecks.
The offer is suitable for users who rarely make calls. If you call quite often and spend much more time talking, order 100 extra minutes or activate the "Favorite country" option.
"100 minutes of communication"
The service involves the provision of 200 minutes per day for calls. At the same time, 100 minutes are given for communication with users at home, and another 100 throughout Russia.
Daily fee - 1.5. After the minute is used up, the minute of the call will be worth 3.
To activate the function, use the combination *111*968# .
Alternatively, you can connect through the "Personal Account" or by dialing the contact center number.
The option is beneficial for users who often make calls both within the region and outside it.
You can activate the service in your personal account on the MTS website.
"Beloved Country" - even more communication
For Crimeans who often call subscribers of other operators, "Favorite Country" will also be useful. As part of the option, the cost of a minute of a call will be 3.5 per minute of conversation.
Activation of the function is free, the cost of the function is 50 rubles per month.
To order the function, dial the request *111*101*7# .
Setting up mobile Internet for Crimea
The package includes a useful function "SuperBit Smart". It is connected after 150 megabytes are used up to access the Internet at home or 2 megabytes of Internet in roaming.
After that, 3 gigabytes are provided throughout Russia daily. The daily subscription fee is 9.5.
If within a half month after connection you use less than the previously specified traffic, the option is disabled. In the future, its activation becomes unavailable.
Instead, another option is provided - "Smart Bit". Within its framework, 75 megabytes of Internet traffic is provided for work in the home region. Subscription fee - 7.5 per day.
Again, if in two weeks the traffic you use does not exceed 2 megabytes, the service is disabled. Instead, "MiniBit" is turned on.
In the home region, 10 megabytes will be provided. The price will be 20 rubles per day and so much traffic will be charged for work outside the scope of the package, but the cost will be slightly higher - 30.
You can also use USSD-request and activate one of the following services.
Option one - "Beat". It includes 75 megabytes per day. You can use them while in your home region. Price - 200 rubles per month. To connect, use the combination *252# call key.
Option two - "Super Beat". Within its framework, 3 gigabytes in Russia are charged. At the same time, 250 rubles will be deducted from the balance monthly. To connect, dial USSD request *628# .
Roaming
Previously, the inhabitants of the peninsula faced a problem when the roaming service was displayed on the phone. But at the same time, roaming was technical and there was no charge for its use.
Now coming to the Crimea, most tourists use roaming. For subscribers from other regions, the following rates apply:
- Outgoing calls - 8.9 rubles per minute.
- Sending MMS – 3.95.
- 1 Mb of Internet traffic - 9.9.
Useful combinations for subscribers from Crimea
We suggest the subscriber to remember several useful combinations for managing communication services:
- To check the balance – *100# .
- Check the balance of minutes, messages or Internet traffic - *100*1# .
- Open the options management menu - *111# . After that, you will be offered a list of activation codes.
- "Call me back" service *110*subscriber number#. It is not provided free of charge.
- You can check the availability of connected paid functions using the combination - * 152 #.
- Shutdown "Good ok" - * 111 * 29 #. Please note that it is activated automatically one week after the activation of the package.
- Disabling Internet services - *111*17#. It will come in handy if you do not want to spend extra money, and your mobile device constantly requires updates.
- The number for communication with the contact center operator is 0890. The call is not charged.
Calls to the MTS support service are free.
Questions from MTS subscribers from Crimea
Is it possible to activate the Kuban Super MTS tariff in Crimea?
Yes, for this dial the combination *111*0887# .
How to find out your rate?
Send a request to check *111*59# call button. Alternatively, you can call the operator toll-free number 0890 and clarify its name and features of use.
What is the most favorable MTS tariff in Crimea?
Today, the only tariff operating on the peninsula is Super MTS, which automatically makes it the most profitable.
Communication users on the peninsula can use Super MTS: Krasnodar Territory. It is the only and most profitable at the moment. It provides a number of useful features that make communication even more convenient and profitable.
With the transition of the Autonomous Republic of Crimea under the jurisdiction of the Russian Federation, the mobile operator, the starter packages of the Mobile Telesystems company, were the first to appear on store shelves. Within 6-12 months, the majority of subscribers began to use the services of MTS in Crimea from the Russian brand.
It should be noted that earlier on the peninsula a subsidiary of the organization with uniform tariffs was already operating, which applied to the whole of Ukraine.
After reading the material, you will find out what features of work await an ordinary subscriber while in the territory of Crimea when using basic communication services, the Internet, roaming and SMS messages.
MTS operator in Crimea: communication services and roaming feature
Mobile communications, providing additional options in accordance with the cost of the tariff plan are carried out by the company in full and without any technical restrictions.
Today, when traveling from other regions of Russia to the Crimea, you can be sure that you have a high-speed Internet connection according to the 4G standard, as well as the operability of most of the tariff plans presented on the official website.
MTS tariffs in Crimea
In many ways, MTS communication in Crimea is stable and all the main tariff plans work without failures.
An interesting feature is that tariffs purchased in the company's branded stores on the mainland of Russia work, and in the Crimea, from the operator's assortment, you can buy only a few, far from the most profitable ones.
Also, there is no possibility on your own due to the imposed restrictions on actions by the user. Even a personal account and a mobile application with the help of contact center employees turn out to be powerless.
Residents of Crimea are aware of the current problems and order more profitable tariff plans from the mainland - this option is successfully activated and opens up the possibility of using standard TP functions in Russia.
The main plans that work in Crimea:
- Super MTS - in some places it still works, although some subscribers were forcibly transferred to the Smart tariff (an interesting case).
- Hype and a worthy alternative to "X" (X).
- SMART (full series)
- My unlimited and tariff.
It's important to know: subscribers of the Crimean Federal District are deprived of any authority to change the tariff, which is directly related to the sanctions imposed by the United States of America, due to the large participation of foreign capital in the share of MTS.
Connecting and disconnecting services
Difficulties also arise with this, in any case, with the connection of the option. Restrictions are of a technical nature and are introduced on purpose.
Helpful information: MTS in Crimea does not have a single branded salon or representative office, since 2014, even after the commissioning of the Crimean bridge, the company did not dare to meet its customers halfway.
Basic functions such as additional Internet packages, ringtones instead of beeps and incoming missed call notifications are connected and disconnected in your personal account or mobile application.
Another thing is when it comes to changing the tariff plan - no matter how the user searches for information and tries, it is unequivocally and categorically prohibited.
When you try to connect the service in your personal account, the procedure does not go beyond the first step, similarly in the My MTS mobile application.
If the mobile connection or the Internet does not work
Often, many users have problems that are related to the lack of coverage or the ability to check the account balance, as well as a number of other malfunctions that force them to resort to the help of a specialist.
In many ways, almost every issue can be resolved independently, using the capabilities provided by the operator.
Main problems and solutions:
- Partial or no network signal at all. In this case, you need to go to the mobile settings and try to select the operator (available network) in manual mode. From the list of available ones, click on the name corresponding to the MTS company and activate it, then restart the device - the phone must be off for 5-10 minutes before turning it on and re-registering in the database.
- No Internet access or slow connection (receiving and transmitting data). The first thing to do is to check the rest of the traffic, the second is the balance. In the absence of megabytes allocated within the framework of the tariff plan for a month of use, additional packages are connected in a limited number. When all packages are used up, the ability to access the Internet will become available after the next selection of options on the subscriber's number. If the first two options are positive, it remains to reboot the smartphone with a further appeal to the operator if there is no connection.
- Balance check. Some users are faced with the inability to check the balance of funds on the number, which occurs due to technical malfunctions on the operator's equipment. In this case, the only option will help is to contact the technical support service for subscribers at 0890.
- High cost when making calls in the territory of Crimea. Citizens who visit the republic with a SIM card from another home region face exorbitant conditions for incoming / outgoing calls, communication via SMS and Internet access - this is due to special tariffs that apply in Crimea. To balance the costs of mobile communications, it is recommended to connect or options to save the budget for certain purposes (calls, SMS, Internet).
- Signing in is not possible from the application. Due to the lack of coverage in some places or money on the balance, access to the service will be limited. After authorization, all information will be irrelevant at the time of the request. It is enough to replenish the account, restart the device or make a request for new Internet settings - everything will work.
Recommendation: when traveling to the Crimea from other cities of Russia, it is important to foresee all the nuances of the trip and activate the roaming package and services on the number in advance to save costs. You can clarify the optimal solutions in the dialogue mode by contacting the burning line.
Contacts
MTS has no offices, representative offices and points of sale in Crimea. The main contacts can be considered universal:
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In this article, we will figure out which MTS tariff is the most profitable to go to the Crimea, whether roaming is included there and what options must be connected before the trip so as not to overpay.
For those who are going to the Crimea with children - there are also many links to the stories of mothers about their experience of traveling to one or another specific place.
Officially, it does not work, because otherwise it will run into sanctions. Therefore, Crimea has its own operators, which act as partners for Russian operators, including MTS.
What does this mean for you? Nothing at all. You choose the desired tariff from MTS, connect the necessary options, and when you arrive in Crimea, the phone will automatically connect to local operators, but all the conditions for the tariff will be fulfilled as indicated by MTS.
What can upset you is poor internet on the peninsula. There is no 4G at all, 3G is not everywhere and is not stable. Therefore, if you pay for a large Internet package for a trip, it is not a fact that you will be able to use it at all.
Roaming in Crimea or not
Formally, MTS does not consider Crimea to be Russia, but the domestic Russian tariff applies there.
Accordingly, options that will save on communications are selected from the section "Traveling around Russia".
Which tariff or option to choose
You do not have to change the tariff, but you will need to activate one of the special options for profitable intercity and trips within Russia. Which one to choose depends on your current fare and the duration of your trip.
There are three of them available (for the summer of 2019):
- Home package Russia
- Home package Russia +
- Everywhere at home Russia
Home package Russia
It costs 10 rubles a day.
The option is valid for all current MTS tariffs - "My Unlimited", "Smart Unlimited", "Smart", "Smart Mini", "Smart Nonstop", "Hype".
You can use your package of minutes, SMS and gigabytes as in your home region, paying extra 10 rubles per day.
If in the home region all outgoing to MTS numbers are free, then from the Crimea they spend a package of minutes, and then they become paid in accordance with your tariff like numbers of other operators.
For example, you have a Smart tariff with 550 minutes included. With this option, all calls in Crimea will be free, from Crimea you will call MTS and other operators (including Crimean) for free until 550 minutes expire, and after - 3 rubles per minute outgoing call.
The option is suitable for short trips, less than 10 days. From a week or more, the next option will be more profitable.
To connect, dial *111*743#call on your phone
Home package Russia +
It costs 100 rubles per month.
The same conditions and nuances as for the Russia Home Package option, only more profitable for long trips.
If you are traveling for 9 days, it is more profitable to take the option of 10 rubles a day - you will pay from 10 to 90 rubles. depending on the duration of the trip. Anything from 10 days - paying 100 rubles for a whole month will be cheaper.
To connect, dial *111*128#call on your phone
Or through your personal account on the site, in the Service management / Connect new services section.
Everywhere at home Russia
It costs 5 rubles a day.
This option is for old and archived tariffs - Super MTS, Red Energy, Super Zero, Per Second, Guest, Your Country, MTS Connect including archived versions.
After the entry of Crimea and Sevastopol into the Russian Federation, a problem arose with cellular communications on the peninsula. Mainland operators do not work here, which is why subscribers are served on the basis of national roaming. But MTS helps out in Crimea - the clients of this operator communicate on the peninsula without additional extra charges.
In this review, we will cover:
- On the current situation of Russian operators in Crimea;
- About tariffs suitable for Crimean travel;
- About options that make communication in Crimea cheaper;
- About internet connection.
We will also tell you how to work with tariffs and options while on the territory of the peninsula.
There is no such thing as Crimean roaming in nature. For all operators, there is national roaming here - when a mobile phone is serviced in the network of another Russian operator (with the inclusion of Crimea and Sevastopol in Russia, all local operators automatically became Russian). Beeline, MegaFon and Tele2 subscribers are served here under the terms of national roaming - there is a separate billing and no service packages.
Subscribers of the MTS operator travel around the Crimea and Sevastopol without any roaming. Their phones, smartphones and tablets are registered in the network of the local operator Win Mobile, which cooperates with MTS. When staying in the Crimean territory, subscribers are served in the same way as when staying in other Russian regions.
Tariffs in the Crimea and the Krasnodar Territory
The Republic of Crimea is included in the Southern Federal District, as well as the Krasnodar Territory, but these are different regions of our country.
A SIM card purchased in the Krasnodar Territory will not work in the Crimea under the conditions of the home region.
When leaving your region, the billing in Crimea will be the same as when you are in any other region - for example, in the Krasnodar Territory:
- On tariffs with local packages - minutes are spent on calls within the Crimea and Sevastopol. Calls to the Russian mainland turn into long distance calls;
- On tariffs with packages of minutes within Russia, you can call in any direction without thinking about the cost of calls, since minutes are spent from the package.
The Internet works on all tariff plans without any conditions, all incoming calls are free.
Here are three examples:
- Tariff "Smart" - here 200 minutes are provided in the home region. While in the Crimea, the subscriber will call home as if it were an intercity call - the package of minutes is not consumed;
- Tariff "Smart Top" - includes 3000 minutes in Russia. Spending a vacation in the Crimea, the subscriber will communicate as if he had left for a neighboring region - a package of minutes is spent;
- Tariff "Super MTS" without a monthly fee - calls within the Crimea are charged as in the home region, and calls home are charged according to the long-distance price list.
That's all the features of the Crimean billing. A similar billing is valid on the territory of the neighboring Kuban and in any other regions outside the home.
Russia Home Package in Crimea
In the last section, we talked about the fact that on tariffs with minute packages for the home region, calls within Russia are charged as long-distance calls - the contents of the packages are not consumed. There are two options specifically for them:
- "Home package Russia" with a monthly fee of 10 rubles / day;
- "Home package Russia +" with a subscription fee of 100 rubles / month.
They expand the geography of the included minutes package to the whole of Russia.
To make it more clear, let's take the "Smart" tariff - it includes 200 minutes for the connection region. When you are in Crimea, calling your mother home will cost 5.5 rubles / min - according to long-distance billing. Activating the "Russia Home Package" option changes the billing - now calls home are spent from the package for 200 minutes. When connecting the "Home package Russia +" option, the subscriber gets the opportunity to save on the subscription fee.
If the trip lasts more than 10 days, select the option "Home package Russia +" - it is valid for a whole month. Calls in excess of the package from June 1, 2019 cost 5.5 rubles / min, and at all tariffs.
What tariff to choose for Crimea
To save subscribers from confusion, MTS created an option calculator on the official website. Select the tariff used in it and the cost of services in the Crimea and Sevastopol (as well as in other regions of Russia). The same calculator will show at what tariffs you need to connect the above options.
Here is an example for subscribers with the Our Smart tariff - they do not need additional options. All calls within the Crimea and all of Russia are spent from the included package.
On the example of the "Smart Nonstop" tariff, we see recommendations for connecting the above options. Otherwise, calls home will be charged as intercity, and not spent from the package of minutes.
Without additional options, the following effective tariffs work in Crimea:
- "Our Smart";
- "Smart Top";
- "Tariffische" - with unlimited on board;
- "ULTRA";
- "Smart Zabugorishche".
When using the calculator, carefully read the descriptions of the terms of service with and without options - they may differ on some tariffs.
Frequently asked Questions
Trips to the Crimea and Sevastopol raise a lot of questions among subscribers. We will try to give detailed answers to them.
How to connect the Internet to MTS in Crimea
To connect mobile Internet, simply activate the data transfer on your smartphone. Package tariffs of MTS Russia in the Crimea do not require the connection of additional options - traffic from the included packages is consumed here. When the package is exhausted, it is possible to connect additional packages - 500 MB for 95 rubles or 1 GB for 150 rubles (depending on the tariff). Use your personal account or the My MTS mobile application to connect.
Subscribers with tariff plans without traffic packages are recommended to switch to one of the package tariffs. Here are some examples:
- "Smart" - 4 GB for 400 rubles / month;
- "My Smart" - 10, 15 or 20 GB with a subscription fee of 500 rubles / month;
- "Our Smart" - 25 GB for 1000 rubles / month;
- "Tarifishche" - unlimited with a monthly fee of 650 rubles / month.
Descriptions of the current tariff plans can be found on our website.
How to check minutes in Crimea
There are three ways to check the balance of minutes on MTS:
- USSD command *100*1#;
- Through your personal account - the balances will be displayed on the main screen;
- Through the mobile application "My MTS" - the balances are visible on the start screen of the application.
Choose any suitable method.
The main advantage of the USSD command is that it works without an Internet connection - the results are displayed immediately after it is sent and processed (4-5 seconds).
How to turn off the Internet
To turn off the mobile Internet, simply turn off the data transfer in your smartphone. To completely disconnect, go to your MTS personal account and turn off the Mobile Internet service - access to the network will become impossible. You won’t be able to turn it on without access to your personal account - even using the settings of your phone / smartphone.
How to find out your rate
In our review, we have given many examples to clarify the billing of services in the Crimea and Sevastopol for MTS subscribers. But subscribers often do not remember their tariff plan - its name will be required for the calculator. To find out your tariff for MTS, send the USSD command *111*59# or visit your personal account. Now select the name of the tariff in the calculator and specify the cost of communication services in Crimea.