When using the Google Play Market, various errors may occur, which, among other things, do not allow you to download applications from the server. We have talked about some of these errors before, today we will talk about the RH-01 error. It occurs when you open the Google Play Market and completely sounds like this: "Error getting data to the server:".
And here is what the error looks like on the screen of a smartphone or tablet:
How to deal with the problem? There are several solutions, each of which we will describe in detail.
Method 1: Reboot
Everything is simple here - just reboot your tablet or smartphone. Practice shows that such a simple procedure can solve a huge number of problems.
Method 2: Clear data and cache of Google services
Our site has already talked about this decision before. It can be said to be universal and helps in many cases when you experience problems both with the Play Store and with your device in general. The bottom line is the deletion of data and the cache of Google services (and not only).
Find the Settings app on your desktop and open it.
In installed apps, find the Google Play Services app. Tap on it.
You are on the application page. Click "Erase data" and "Clear cache" (not at the same time, in turn).
Made? Wonderful. Now you do the same with the Google Play Store and Google Services Framework applications.
Open Google Play Market and see if the error is gone. If it disappeared, congratulations, if not, try other solutions.
Method 3: Set the correct time and date
The next solution is often suitable for other errors that occur in the Google Play Market - you need to set the exact date and time.
We go into the settings, we find the section "Date and time".
We see that the date and time are synchronized with the network.
If the time or date is incorrect, disable synchronization and set the data manually. Pay attention to the time zone, it may be erroneously set.
If you initially disabled time synchronization and set it manually, enable synchronization with the server when the Internet is connected. Then try to go to the Google Play Market.
Method 4. Remove and add a Google account
Another solution to the issue. You need to remove your account from the system and add it again. Some users recommend not deleting the account, but simply disabling and enabling synchronization, but this does not always help.
In the settings, find the "Accounts" section.
Select your Google account.
Select "Delete" from the menu.
Please be aware that deleting your account may result in the loss of data that has not been synced. Be careful, because in this way you can lose important information!
After deleting your account, when you open the Google Play Market, you will be prompted to enter data from your account - login and password. You must know them. We are already talking about this.
Method 5: Problem in the Freedom app
If you have the Freedom app installed, it's most likely the problem. It must be properly removed. For this:
- In the Freedom application, call up the menu and click Stop (you cannot delete Freedom without this procedure!).
- Uninstall the app through settings, or better yet, use a data cleaner app.
- Reboot your device.
The point is that Freedom changes the data in , as a result of which it is impossible to connect to the Google Play Market. If you previously uninstalled Freedom incorrectly, install it again and uninstall correctly.
The number of all kinds of applications in the Google Play Store is growing at a remarkable pace. As a rule, the service works flawlessly, but still errors occur when downloading and updating applications. Moreover, this applies even to such modern and popular devices as / S5 and the Nexus model line. One of these mistakes is RPC:S-7:AEC-0, which appears when information is received from the server and is associated with the impossibility of identifying the processor, or RAM, or the device as a whole. Fortunately, to get rid of it, you do not need to make a titanic effort or invent incredibly complicated ways.
So, imagine that you want to download an application you like from Google Play, and the device gives an error RPC: S-7: AEC-0. There are several ways to get rid of it, the choice of which depends on one interesting circumstance.
Method 1: For those who have a credit card attached to Google Wallet.
If you once attached a credit card to Google Wallet to pay for applications and content on Google Play, this is what can cause the RPC: S-7: AEC-0 error. We will remove it in the following way:
1) Follow the link;
2) We perform authorization in the service;
3) Remove the credit card attached to Google Wallet;
4) Reboot Android smartphone;
5) Check if the error appears again.
If everything is in order, we attach the credit card again.
Method 2: For those who do not have an attached card in Google Wallet.
1)
We go to " Settings» /« Applications»/« All»;
2)
Find the Google Play Store;
3) We execute " Erase data" and " Clear cache»;
4) We go to " Settings»/« Account»/« Google»and delete your account;
5) We reboot the Android device;
6) Create a Google account again and sign in.
Method 3: universal
1)
We go to " Settings”, choose “ Applications»/« All».
2)
For "Google Play Store" "Google Services Framework" and "Google Play Services" sequentially execute following operations:
1. "Stop";
2. "Erase data";
3. "Clear cache".
3) We go to " Settings”, choose “ Accounts»/« Google", after which we uncheck all the checkboxes in the account synchronization settings;
4) We reboot the Android device;
5) After that, without launching any other applications, immediately go to " Settings»/« Accounts»/« Google"And return the checkmarks back in the synchronization settings. If a synchronization error appears, we do not pay any attention to the message about it;
6) We restart the smartphone or tablet again.
We hope that the RPC:S-7:AEC-0 error that occurs when receiving information from the server while trying to download applications will no longer bother you.
The Play Market is the main source of app downloads for Android devices. It does not work perfectly, and often smartphone and tablet users have various problems with it. They can be associated not only with the slow download speed of games and applications from the Play Market, but also with its complete inoperability.
A common error is when obtaining data from the RH-01 server, which occurs when entering the Play Market. In this article, we will look at the main ways to get rid of it and return the ability to download games and programs from the Android store.
Setting the correct date and time
A conflict between the device and the Play Market may occur due to differences in the date and time set on the device and the server. This problem is related to the license agreements that the store checks on the phone every time it connects to the servers. To avoid such a conflict, you need to set automatic time determination based on information from the network:
Try reconnecting to the Play Market, and if the RH-01 server data retrieval error continues to occur, continue to the next method.
Smartphone reboot
A banal way to get rid of problems in the operation of an Android smartphone or tablet is to restart it. In the situation with the RH-01 error, it is quite effective, and often helps to get rid of the problem in the Play Market. It is better not just to restart the device, but turn it off for 5-10 minutes, then turn it on.
Clearing Play Store temporary files
Often the cause of errors in the Play Market is a conflict between the server and the saved temporary files on the device for this application. In other words, the cache of Google services, which was saved during previous visits to the store, may begin to conflict with the server running at the moment. To get rid of the RH-01 error in the Play Market, you can try the following:
When all saved temporary files are deleted, you can restart your smartphone and try again to go to the Play Market to download or update the application.
Google account error
As you know, Android is Google's operating system, and the main account used in it is also from an American corporation. It is set at the system level when you first set up your smartphone, and if you have problems reading data from it, an RH-01 error may appear in the Play Market. In such a situation, it is recommended to re-login to your Google account as follows:
If none of the methods described above helped to get rid of the problem, you can try to solve it by resetting the settings or updating the device to a new firmware version.
Each user of the Android OS may receive an RH-01 error in the Play Market when he tries to download a new application or update an old one. Most often, the problem occurs in people who have installed third-party firmware on their phone. Also, difficulties are associated with the fact that the Play Market simply cannot get data to work from its servers. In turn, the mobile device itself can prevent the phone from connecting to the Play Market servers, let's look at the options for fixing the RH-01 error.
RH - 01: Play Store error - how to fix
Device reboot
Bug illustration Yes, no matter how trite it may sound, but it really helps in most problems that may arise with the device. This error is no exception. To restart the device, simply hold down the power button, in the menu that appears, click "Power off" or "Restart".
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Setting the correct date and time on the device
Sometimes an error appears due to the fact that the wrong date and time are set on the phone. Fixing this is easy, let's get started:
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Most likely, this solution will help fix the error. If it does not help, go to the methods that will be described below.
Adding a Google Account again
Often, users are helped by the usual deletion and re-adding of an account to the system. Let's take a look at the steps on how to do this:
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Menu illustration
Clear cache and data of Google Play Store
This method often helps to get rid of most of the errors that are associated with the Play Market, let's move on to the steps:
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Menu illustration
Reset device data
If you have tried all the methods and none of them helped, then you should think about resetting the data, now we will tell you how to do it:
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You can watch a video with some ways to solve the RH-01 error on the video:
As you may have noticed, there are a large number of ways to overcome the RH-01 error in the Google Play Market. In most cases, restarting the device or resetting the cache and data of the Play Market application helps. We hope our tips are helpful!