After starting world of tanks white screen. WOT does not start

It's always like this, you want to play your favorite game World of tanks and the client starts to crash, especially after the long-awaited updates. Usually, when you enter the game, immediately after entering your username and password, then when loading a battle, then when entering the hangar, then right in battle (the most furious, is it not 😉), in no case should you put up with this! Take care of your nerves 😉 How to cope with departures, read on ...

First, let's see if WoT crashes when you double-click on the game launcher?

That is, after starting the launcher, nothing happens or a white window pops up, and then, according to the developers, the game client should start, but nothing happens.
If you have just such a problem, then, since this article will focus on the client's departures after the launcher, in other words, starting from the authorization window (login and password).
Here we go…

WoT crashes when the client starts

So, we launched the launcher:

entered a username and password, pressed the button " TO COME IN"And here it is -" crash "... You are back on your desktop, full of anger and disappointment ... but not the time to sigh and grieve we fight -> here it will help us clearing the cache, if this is exactly your case of a client's departure, then we go to clear the cache, read more about cleaning in the article
Well, if this is not your case, read the article below ...

And in order not to waste your time, we will start by removing mods. Thus, we will establish the cause of the crashes, and there are only two reasons, either it is the mods to blame, or something is wrong with your computer (drivers, hardware). Deleted ??? We launch and watch ... the flights are gone? FASHIONS are evil, they are to blame, how to fight, we read. If there are still crashes, then we read the article further or after 3 paragraphs.

Well, what can you do ... first try reinstalling or games, maybe the files are damaged, but your playful hands could have done it 😉 well, or some kind of virus (for example, after installing a mod pack from the left resources), especially if you magically have any kind of Yandex browser , mail services, etc. personally, I would immediately go to download Dr.Web CureIt! ® and then put my trusty piece of hardware for verification installed antivirus... Of course it's up to you, you can get off with a simple client reinstallation.
This should help, but if this is not your case, you are welcome to read the article further ...

If there are sound problems, install latest drivers for your audio card from the manufacturer's website:

Install latest version DirectX for your operating system from the official Microsoft website:

If you don't have the following libraries installed Visual c ++, then be sure to install them from the official Microsoft website.

White screen- an error due to which the game does not start.

How to avoid

To resolve this issue, carefully follow the instructions below in the suggested order:

  • Update your drivers your video card from the manufacturer's official website by installing the latest version;
  • Disable User Account Control(User Account Control) as it blocks updating of application files. To do this, go to the Control Panel >> Accounts users >> Turn User Account Control (UAC) on or off >> uncheck the checkbox (or move the slider to the bottom if you have Windows 7). After that, you need to restart your computer;
  • A white screen appears when loading a game if system resources not enough. You need increase the swap file;
  • The reason for the "white screen" may be work firewall or antivirus, you need them disable... If you have Kaspersky Anti-Virus installed, try turning it off before entering the game.
  • If you have Windows 7, run the game launch on behalf of the Administrator(click right click mouse on the shortcut of the game and select "Run as administrator").
  • A white screen may appear if the resolution is set higher than what is available on your screen. Go to settings at startup and try to install minimum requirements ... You can change them later.

what to do if client world of tanks crashes, press play. I press play, a white screen appears and crashes

  1. What this error looks like:
    When you start the game, you immediately get a "white" screen, after which the game closes.
    Also, after choosing a server, during the "loading" splash screen, you get a white screen and then the game is closed.

    Here different versions how to solve this problem:
    1. Check if the drivers are installed on the video card.

    2. Another way for Vista:
    You need to disable User Accaunt Control as it blocks updating the application files. To do this, go to the Control Panel = gt; User accounts = gt; Enable or disable User Account Control (UAC) = gt; We remove the daw. After that, you need to restart your computer.

    3. A white screen appears when loading the game if the system resources are insufficient. The paging file needs to be increased.

    4. White screen occurs due to antivirus or firewall. If you disable them, then the game may work.
    Note: if you have Kaspersky Anti-Virus installed on your computer, disable it before entering the game.

    5. In Windows 7, launching the game on behalf of the Administrator can help (right-click on the shortcut of the game and select "Run as administrator").

    6. A white screen may appear if you have set a resolution higher than what is available on your screen. Go to the settings at startup and try to set the minimum requirements to start.

  2. Problem signature:
    Problem Event Name: APPCRASH
    Application Name: worldoftanks.exe
    App version: 0.9.15.0
    Application time stamp: 575ebbf5
    Fault Module Name: worldoftanks.exe
    Fault module version: 0.9.15.0
    Fault module timestamp: 575ebbf5
    Exception code: c0000005
    Exception Offset: 00938c67
    OS Version: 6.1.7601.2.1.0.256.1
    Language code: 1049
    Additional information 1: 0a9e
    Additional Information 2:
    Additional information 3: 0a9e
    Additional Information 4:
  3. I had such a bullshit
    you have to turn off the computer and sleep, wake up and you can play safely !!!
  4. User has launched client. Executable: worldoftanks.exe
    Stop. Reason: user started game; Code: 0x01000004
    what to do with it?
  5. try reinstalling the client
  6. https://ru.wargaming.net/support/kb/articles/844
    I advise everyone it helped me
  7. Why does the game crash after updating the hangar ??
  8. Possible mistakes:
    - The client is not installed correctly
    - Viruses
    - Old client

    Well, in general, today there is technical work, and automatic update client.
    If the next day there is the same error, then try reinstalling the client.

  9. the client enters the game a white screen pops up and immediately disconnects
  10. On my laptop, after updating the hangar, it crashes and closes

The first difficulties can begin at the stage of the game's launcher. If after launching the launcher crashes, you will need to configure it correctly.

  1. Delete the Updates and Wargaming.net folders from system folders Windows: XP C: \ Documents and Settings \ UseName \ Local Setings \ temp, Vista and Win 7 C: \ Users \ UserName \ AppData \ Local \ Temp
  2. Launch the launcher again, specifying port 6881 and using a torrent connection.
  3. Add the game to the firewall and antivirus exceptions (if you are using a standard firewall, this is done right in the launcher settings).

Launcher freezes, the gear is spinning

If you see a similar picture, try the following:


The game crashes after clicking "Play"

Launcher started normally, but when you press the "Play" button does not start or the game client itself crashes? The following options are possible.

System requirements do not fit

While WoT does well on older PCs, there are minimum requirements that the game will not launch without meeting them. Only computer upgrade will help.

Incorrect graphics settings

Crashes are possible if you used graphics settings higher than the computer can handle. Difficulties can begin both during the battle and at the very start of the game.
For the solution, choose more modest graphic settings starting with the recommended parameters.

Rights and compatibility issues

Security systems in new operating systems(Vista and newer) do not always give games a comfortable running environment. Try to run Tanks with administrator rights and in compatibility mode.

  1. Right-click on the WoT shortcut and select "Properties".
  2. Go to the "Compatibility" tab.
  3. We set the level of rights and check various compatibility modes.

The drivers for the video card are not suitable

To run the game correctly and ensure good performance, be sure to take care of installing drivers on your graphics card.

  1. Visit the NVIDIA or AMD / ATI website to find a driver for your device.
  2. Select your video card model from the list on the site.
  3. Download the full installer (we do not recommend using the update).
  4. Install the drivers.

Missing Windows system components

A lot of tanks are required for correct operation support programs... If they are absent on the computer, it will not work to start World of Tanks. Let's briefly go through the components necessary for launching (link).

Individual case

If all the above recommendations did not help, you should contact the Wargaming.net support forum to resolve the issue. To get an accurate solution, be as informative as possible when drawing up your application.

  • PC configuration;
  • under what circumstances the game crashes;
  • what have already been tried for the solution;

We hope that these methods will allow you to resolve the issue of the client's departure, and help you enjoy the game of Tanks to the fullest. If none of this helped, try deleting it and again, or write in the comments, we will try to help you.

what to do if client world of tanks crashes, press play. I press play, a white screen appears and crashes and got a better answer

Answer from Dasha Potemkina [newbie]
What this error looks like:
When you start the game, you immediately get a "white" screen, after which the game closes.
Also, after choosing a server, during the "loading" splash screen, you get a white screen and then the game is closed.
Here are different versions of how to solve this problem:
1. Check if the drivers are installed on the video card.
2. Another way for Vista:
You need to disable User Accaunt Control as it blocks updating the application files. To do this, go to Control Panel => User Accounts => Enabling or Disabling User Account Control (UAC) => Uncheck the box. After that, you need to restart your computer.
3. A white screen appears when loading the game if the system resources are insufficient. The paging file needs to be increased.
4. White screen occurs due to antivirus or firewall. If you disable them, then the game may work.
Note: if you have Kaspersky Anti-Virus installed on your computer, disable it before entering the game.
5. In Windows 7, launching the game on behalf of the Administrator can help (right-click on the shortcut of the game and select "Run as administrator").
6. A white screen may appear if you have set a resolution higher than what is available on your screen. Go to the settings at startup and try to set the minimum requirements to start.

Answer from Vladimir kudinov[guru]
try reinstalling the client


Answer from Vera stan[expert]
Possible mistakes:
- The client is not installed correctly
- Viruses
- Old client
Well, in general, today there is technical work, and automatic client updates.
If the next day there is the same error, then try reinstalling the client.


Answer from Alexey Laryushkin[newbie]
the client enters the game a white screen pops up and immediately disconnects


Answer from Alex Mercer[newbie]
I had such a bullshit
you have to turn off the computer and sleep, wake up and you can play safely !!!


Answer from Olenka[newbie]
Why does the game crash after updating the hangar ??


Answer from 1 1 [newbie]
On my laptop, after updating the hangar, it crashes and closes


Answer from Den Zinchenko[newbie]
User has launched client. Executable: worldoftanks.exe
Stop. Reason: user started game; Code: 0x01000004
what to do with it?


Answer from Nekit ivanov[newbie]
I advise everyone it helped me


Answer from Alexei.....[newbie]
Problem signature:
Problem Event Name: APPCRASH
Application Name: worldoftanks.exe
App version: 0.9.15.0
Application time stamp: 575ebbf5
Fault Module Name: worldoftanks.exe
Fault module version: 0.9.15.0
Fault module timestamp: 575ebbf5
Exception code: c0000005
Exception Offset: 00938c67
OS Version: 6.1.7601.2.1.0.256.1
Language code: 1049
Additional information 1: 0a9e
Additional Information 2:
Additional information 3: 0a9e
Additional Information 4: