Sometimes Vkontakte users have difficulty logging into their personal page www.vkontakte.ru. Why often from a phone or laptop? This may be due to both Internet connection problems and the blocking of access to the vk.com website. This applies to both access from a PC and access from mobile applications VK for iOS and Android.
If this is your first time creating an account and logging in, you may experience problems signing in.
Sometimes there are server outages during which, social network may become unavailable. Rest assured, they are trying to fix the situation in the near future. On the this moment most likely, VKontakte is working again.
It often happens that the login problem can be solved on the user's side, but there are times when this does not work, because the social. the VKontakte network sometimes "lies".
It is safe to assume that almost each of you is a registered user of the well-known social network VKontakte. And if it is impossible to go to any site, then most likely it will not work and enter VK. Most often, this problem is faced by an inexperienced user who is not worried about the security of his PC and has picked up viruses on the network. If for some reason you cannot go to the site of the popular social. network, the following guidelines will be extremely helpful.
So, a list of problems that prevent access to the site:
- At the very beginning, make sure that you have a network connection and that the Internet connection settings are correct. To do this, just try to go to any site, or Skype, or ICQ. If you succeed, then there is no problem with Internet access.
- Your personal page is frozen. This happens for the following reasons: there was a violation of the rules of the site, the page was hacked. This issue is solved quite simply. You just need to confirm your account by indicating your last name and the code sent to your mobile phone.
- The password is incorrect. If, when entering the site, the response "incorrect or incorrect password" is knocked out, then either you really made a mistake (probably CapsLock is enabled), or the page was hacked by intruders and changed the data. In this case, find the phrase "Forgot your password?" Under the password entry window, click on it and just follow the further instructions.
- Check if your browser has access to the Internet, if the network and your PC are protected by a proxy server or firewall.
- The most unpleasant thing is when it is impossible to "log in" to Vkontakte only from your own computer, while such a problem is absent when you log in from a phone or another PC. There will already be a different solution. Most likely, you have picked up viruses, so you will need to purchase an antivirus (download or buy), install it, scan your computer for malware and, ultimately, restart it.
If this procedure does not help, the steps are as follows:
- go to "My Computer";
- Local drive C:;
- folder "Windows";
- then the folder "System32";
- folder "drivers" and "etc";
- look for the "hosts" file and open it through notepad.
After that, see if there are lines in the file with the names of the sites vk.com, vkontakte.ru, etc. If we find it, we delete it! You should not only touch the lines that start with the # symbol. We save all changes in the document.
In addition to this procedure, it is also recommended to go to Windows search and in "Start". In the search, type the phrase "vkontakte.exe". If the given phrase produces results, then delete the found immediately. It also does not hurt to remove all other unofficial contact programs. Then just restart your computer and enjoy your success!
Remember, in order not to fall for the tricks of ill-wishers, visit 18+ sites less often, monitor the action of your antivirus, do not rush to install dubious programs, including for contact, and also bypass other little-known sites and links, especially if they are in a folder Spam.
"In contact with"(VK.com) is the largest social network on the Runet. Millions of users from all over the world visit the Vkontakte website every day. However, it happens that it is impossible to enter the site due to this or that error. So, how do we go to the site if we see an error?
From time to time, technical work is carried out on VKontakte, and it is at this time that the site may not work at all or work very poorly. Usually, technical work is carried out on the night from week to Monday, and if it is such a time now, then it is probably because of the technical work that you cannot open the site. Even if you urgently need to get to your page, then you are unlikely to succeed, so be patient and wait a little.
Of course, there are other reasons that will not allow you to enter the site, namely, one of these reasons is that some virus or malware has changed the file hosts... Let's check if there is anything superfluous there.
So how do you do it? In order to open this file, first you need to go to system disk FROM:\ to folder Windows.
In this folder we find the file hosts and try to open it, but it's not that simple.
If the file hosts could not be found in this folder, then there is a significant chance that the virus has hidden it. Then it needs to be made visible. Since include hidden files if you didn't see the hosts file?
First, open "My computer"... Then depending on the version operating system Windows you should do the following:
If you have Windows 7:
1. Click "Arrange".
2. In the menu that opens, select Folder and Search Options.
3. A window will appear, in it select the tab "View".
4. Find the item Show hidden files, folders and drives.
5. Click OK.
If you have Windows 8:
1. At the top of the window, select the tab "View".
2. Find the button with the inscription Show or Hide, click on it and select there « Hidden elements»
.
Now the file hosts should be visible if it was hidden.
To open a file hosts click on it "Right mouse button" and from the dialog box that appears, select "To open with".
From the huge number of programs that have appeared, we choose "Notebook"... Thanks to him, we will be able to edit the file hosts.
When we opened the file hosts in Notepad, we need to erase all of its contents (select everything with the mouse or just press Ctrl-A, then Delete)... This is how your hosts file should look like:
Or, you can leave only this line, if it is there: 127.0.0.1 localhost
All other lines, especially those in which there is even the slightest mention of In contact with(vkontakte.ru, vk.com)
Save the file successfully hosts.
Just in case, go to your browser settings and clean cache and cookies... It is possible that they interfere, and therefore it is impossible to enter VKontakte.
How do I clear the cache? All browsers do this process differently, but the essence is the same. Chances are your browser is Chrome.
Internet Explorer : Service - Internet Options - General - Browsing History - Delete - Temporary Internet Files - Delete Files.
Firefox: Tools (or press the Firefox button) - Options - Advanced - Network - Cache - Clear Now.
Google chrome : Tools (Ctrl + Shift + Del) - Clear browsing data - Select cache - Clear browsing data.
We reboot the computer.
That's all, I hope this article helped you figure it out in the process of troubleshooting the error.
VKontakte is the most popular Internet resource in the Russian Federation (at the time of this writing). This means that it is visited daily by millions of users who generate billions of requests. This is a huge burden that requires the appropriate technology and specialists. VK has both. Nevertheless, users periodically complain that the social network site is unavailable for them or does not load. Running a little ahead, let's say that the problem most often lies with the user. However, about everything in order.
VKontakte really doesn't work
When loading VK, you can get something like the following error:
Or this one, for example:
This does not mean that VK is unavailable, but you shouldn't discount this possibility.
To check if VK is really not working, firstly, try to go to the site from your smartphone or tablet. It is necessary to visit the site with mobile device, since in case of problems it will show the availability or inaccessibility of the resource, in contrast to the computer (below you will understand why).
Secondly, you can go to the news section and look for information about the unavailability of VK. If the site is really unavailable, information about it immediately appears on the news Internet resources.
In addition, there may be problems with some particular server, so try to reload the page several times.
In general, VKontakte rarely falls.
Problems with the provider
This option is unlikely, but still possible. So, there are several known cases when the VKontakte website was unavailable due to problems with the provider, and some other resources were also unavailable.
You can find out only by calling the technical support of your provider.
VK blocked
IN this case it is understood that VK is blocked by the network that you are using at the moment. For example, schools have Wi-Fi networks with limited access, that is, they will not be able to access some resources. It is possible that VKontakte got into the blocking list from a smartphone using this network, you won't be able to access it.
If you are using a computer, the resource may also be locked. We have already talked about this.
Viruses and malware
Alternatively, access to VK is blocked by a certain virus or malware... For example, if you installed some software recently, it is quite possible that it is the source of the problem. What can be done?
First of all, use the antivirus installed on your computer, not forgetting to update the databases. After that, we strongly recommend downloading the Cureit utility! by Dr. Web. It is distributed free of charge. Just download it and run it, it will automatically check the files and, possibly, find a malicious one among them. By the way, such a program that blocks a social network site may be a program created to work with VK. Be careful when downloading unfamiliar applications and installing them on your computer.
You can also try to add VKontakte to the list of firewall exceptions, if it is installed.
If this does not help, you can try to roll back the system to an earlier moment when the VK login was available. In this case, all the files that you downloaded before this time will not be deleted. The main thing is that you have created a restore point at an earlier point in time.
Check out the hosts file
Hosts - text file containing a database of domain names and used when translating them into network addresses nodes, while the request to this file has priority over the call to DNS servers.
Speaking simple language, using this file, the user can block access to the site. In addition, when accessing certain web resources, you can redirect the user to completely different sites. The latter is often used by intruders.
What's the point? You calmly surf the Internet, and after a while you cannot get into VK. Perhaps it's a Trojan that changes data in the hosts file without the owner's knowledge. When opening VKontakte, the user is redirected to another site, which completely copies VK. This is done either in order to gain access to the user's page, since he enters his data on the scammers website, or in order to receive funds from him - after entering the login and password, the user receives a message that he allegedly must confirm his profile by sending an SMS to short number... Only SMS is paid. This is the clever way scammers use.
After a fraudulent site is removed from the hosting, for example, due to a complaint, it stops loading. The user is trying to open this site, which no longer exists. Accordingly, the site does not open. Only the user does not know that he is trying to open not VKontakte, but the site of scammers.
In general, be that as it may, the user needs to open the hosts file and see what is written in it. It is located at C: \ windows \ system32 \ drivers \ etc \, where C is the letter of the drive where Windows is installed.
If under the word localhost you see entries like ip - VK address, you need to delete them and save the file:
If the file is not saved, open notepad as administrator, as shown in the screenshot:
Delete the specified entries and save the file.
Ask your questions using comments.
One of the most popular and frequently blocked social networks is VKontakte. If we compare all the questions of users on the network, why there is no access to the social network, approximately 70% of requests concern VK. There can be a variety of reasons for lack of access, from system malfunctions to network problems. It's worth starting with the last mistake, you need to check the availability of Internet access. It is also worth eliminating the risk of an accidental system bug, for this you need to restart your computer. In other cases, you will have to follow the instructions below.
There are about 6 key reasons for blocking, but each of them deserves a separate description.
No access to the Contact when logging in from the phone
If at a certain moment access to your own VKontakte.ru page on a smartphone is lost, the reason may be a failure in the browser. Malfunctions of web browsers on phones are common, so it's worth downloading a different browser and trying to open the application through it. Many users recommend Yandex Browser with a built-in VPN.
It also makes sense to execute:
- restarting the smartphone;
- updating the operating system of the phone and the installed browser. You can check for updates for your web browser in the Settings section of the Component Updates page;
- clearing the browser cache. This can be done through the Clear History utility inside your web browser or through your phone settings. In the second case, you should find in the settings in the "All applications" tab, select installed browser, click on the "Clear" button, and then - "Clear cache";
- login to the site through full version site. Usually there is an automatic redirect to mobile version... You need to go to the desktop version of the social network;
- uninstalling and reinstalling the browser;
- switching to another internet connection. If you are using a Wi-Fi network, you should enable Mobile Internet and try logging into the site again.
Local blocking of access
If there is no access to the Contact and some other sites, in local, corporate or state system there is a lock.
Now, in turn, about each lock:
- local, that is, installed on the current system. This could be an application parental control or a modified hosts file. In the first case, you will have to contact the person who has access to the parental control application. In the second case, you can follow the link C: \ Windows \ System32 \ drivers \ etc, open the file with notepad and delete the entries where it is in the URL - vk.com;
- corporate. It is often installed on computers in schools, universities and large offices. It is possible to bypass the blocking in most cases, but the system administrator can find out about it. It is possible to open the site via VPN. The result may be a reprimand;
- state - the site is blocked for all residents in the country. The blocking is bypassed through VPN app or extension.
Spam blocking
Owners of VKontakte can also block access to their personal page. VK administrators often freeze or block a profile for spam and other violations of the rules for using the service. Blocks are usually temporary. In the first cases of freezing, recovery is available immediately after confirming access via SMS. The more alerts you get, the longer you have to wait before you can unlock your account.
In order not to be included in the blocked list, you cannot send a huge number of messages of the same type. Also, do not constantly change IP addresses, this can also lead to freezing.
Technical work on the server
You can find out about the work on the part of VK by error 404, 403 or the notification "Server not found". An ordinary user cannot do anything, but the problem does not lie in the computer, which is already pleasing. You just have to wait until the technical work is completed and the site will work again.
The easiest way to find out if the blocking is really the fault of the technical work is to ask your friends. If no one can enter the site (from one region), the VK is simply being serviced. It usually doesn't take long (1-2 hours).
Incorrect time or date
A simple and very common problem is the incorrect time or date set on the PC. Some VK scripts are time bound and in order to avoid problems, the service requires setting the exact time.
How to restore the correct time:
- click in the "Control Panel" on "Date and Time";
- go to the "Internet time" tab, and then - to the "Change parameters" button;
- click on the active element "Update now".
OS infection with viruses
The virus could also damage system files or the browser, making it impossible to download VK. Getting rid of the infection is relatively simple, just run a system scan with at least one antivirus. To do this, it is better to download a third-party utility rather than an installed antivirus. The best free utilities are Dr.Web and Kaspersky Virus Removal Tool... Maybe this will be enough to cure the computer.
What to do to enter the social network?
Besides already the listed ways solving the problem, you can try a couple more methods.
Page recovery
If a page is frozen or blocked, in most cases it is quite easy to restore it. It is enough to enter the profile, send an SMS to restore the page and enter the received code. It may not be possible to do this right away. VK can block for several days.
Search and neutralization of virus-infected files
In addition to automatic search and removing viruses through antivirus, you often have to restore damaged files. Usually malware corrupts the hosts file.
How to restore hosts:
- go to the path C: \ Windows \ System32 \ drivers \ etc;
- right-click on the file and select "Open with" notepad;
- remove all records of the form 127.0.0.1 localhost, where instead of localhost there is the vk.com URL.
Important! Required file may be hidden, to see it you need to change the display settings in the system. On Windows 10, while in any folder, click on the "View" tab, then - "Options". Then you should go to the "View" page and set the "Show hidden files" option.
How to avoid blocking and virus problems?
In 95% of cases, viruses enter the system due to user negligence. It is strongly not recommended to download programs from questionable sites, as well as to use them. If you ignore this recommendation, a virus will soon appear on the system. If the system is already infected, it is necessary to urgently deal with its "treatment".
Almost every sixth inhabitant of the Earth is registered in any social network. In Europe, Facebook is popular, in China - QQ, and in our country and in the post-Soviet space - VKontakte and Odnoklassniki. The slightest disruption in the work of a social network leads to panic among its users, who spend hours on end communicating in social networks. But often users themselves are to blame for the loss of access to VKontakte. Why doesn't it go to Contact and how to deal with it?
Of course, the inaccessibility of the social network may well be due to technical work on the servers or force majeure. For example, in the summer of 2014, VKontakte was unavailable for 3 hours due to the abnormal heat, which disabled the company's data center in St. Petersburg. But this happens quite rarely, as a result of which one should not associate the inaccessibility of a social network with any force majeure. Perhaps it is you who are having problems with the Internet, computer or account.
Internet connection problem
If you try to open the site http://vk.com an error pops up in the browser, do not rush to panic. Your ISP may have a hardware or channel problem. But if other sites open normally, then this is already a serious reason to think about the solution of this issue. True, if you enter Contact from a work computer, then, it is likely that access to the social network is blocked by the system administrator. You can use "anonymizers" to access blocked sites, for example, the 2ip service available at http://2ip.ru/anonim/. Enter the address of the social network, select the IP of any country and click "Open".
Also be sure to check out system file hosts and check if there are any extra entries. As a matter of fact, the changes made by the virus to the hosts are the most common reason for the inaccessibility of social networks. Principle of operation of this file pretty simple. Before accessing the site, the browser checks the hosts file and, if it does not contain the site's IP address, opens the site directly. Attackers take advantage of this by registering “fake” IPs in hosts. Thus, they "force" the user to open a completely different site on a different server.
This is the main reason why he does not go to Contact. It is very easy to fix the problem with the "host" file. First, you need to open the hosts file in notepad, which is located at C: \ WINDOWS \ system32 \ drivers \ etc \ hosts. It does not have an extension, so when you open it, set it to Notepad.
In Windows 7, finding this file will be a little more difficult, since this path is hidden from the user. We go to the C drive, enter the word "hosts" in the search and click ENTER. After the end of the search, open the found file in notepad. You may need to first open Notepad in Admin Mode by clicking right click and selecting "Run as administrator".
If the file contains entries related to Contact, Odnoklassniki, then we can safely delete them, leaving the last line "localhost".
We save the changes made to hosts, close notepad and restart the computer. After these steps, in most cases, access to the social network is restored.
If you installed various programs related to a social network (bootloaders, VKontakte clients) on your computer, then immediately remove them through the "Programs and Features" item in the "Control Panel".
Also check the system for such files as "vkontakte.exe", "svnhost.exe", "svc.exe". Open the Start menu and enter the names of these files in order. If Windows detects them on your computer, remove them immediately and restart the system.
Account problem
Often, users cannot log into a social network due to the fact that they enter the wrong password, use the wrong layout, or type a password when Caps Lock is on. If, when you try to open a page, a social network tells you that your profile is frozen, do not worry.
Just enter your phone number and confirm the ownership of the account with the SMS code that came to your phone. Remember that the social network will never ask you to send SMS to restore access to your account. If you manage to get into the profile, then immediately change the password to it so that the attackers no longer have the opportunity to use your profile. Never install programs on your computer - cheaters of likes, voices and other things. Such programs are viruses that use your account for personal purposes. Not figured out the problem? Watch the following video: