Many subscribers of a mobile operator have a question about what number 312 Tele2 is. An SMS notification is sent to the phone stating that funds have been debited from the user's account for using paid services, even if they were not ordered. In order to solve the problem with the loss of personal funds, you should understand what this service is and take appropriate measures. Be careful not to fall prey to scammers.
When making purchases or ordering services through the Tele2 payment system, a message confirming the operation is sent to the customer's number. Fraudsters began to use this opportunity for personal gain. When using the Internet, subscribers go to the sites on which the bot is installed, and automatically, without personal knowledge, fill out an application, after which they receive a notification of the upcoming payment.
How to disable the number 312 in Tele2
In order not to become a victim of unscrupulous sellers, you should disable this option in advance. Note. It is impossible to completely deactivate the service.
The resource is a new development, with the help of which you can use the Internet much less often to find the necessary information, saving traffic. Follow your subscriptions through your personal account. In almost all cases, the expense of personal funds is due to the carelessness of the subscribers themselves.
Additional Information
SMS from number 312 on Tele2 what it is, now it is clear. Additionally, you should study the rules for using this service. To get information about subscriptions, you can:
- Log in to your personal account.
- Use the mobile application.
- Dial USSD request * 189 * and press the call button.
- Call the short number 0550.
An SMS notification will be automatically sent with information about active subscriptions and the cost of services provided.
If you have any additional questions, please call 70550. An experienced employee will provide all the necessary information about the current options and, if necessary, disable active services. Any information or technical question can be answered by a qualified operator. Visit the service center to deactivate options or obtain information. In this case, you need to have a passport with you.
Today, each operator provides subscribers with the opportunity to choose from a variety of tariffs, services and functions. Moreover, the subscriber can manage all this independently. Of course, some people, especially the older generation, prefer to use the help of store managers, call center employees, or just loved ones. But more advanced users know that other operators also have USSD commands - special codes that can be dialed like a phone number and that allow you to control your tariff and other capabilities. In this article, we will discuss such requests for Tele2 subscribers.
Here is a small list with which you can manage Tele2 services from your phone. Do not forget to press the green call button after typing the combination, otherwise the quick command will not be completed.
- you can by typing *105# ... By the way, * 102 # will not lead to anything - it is not included in the list of service combinations for this operator.
- Was the information on the amount of funds in the account disappointing? In this case, you can use USSD *122*1# to connect. Please note that this service is not available to everyone, but only to those who have been using Tele2 services for a long time and replenish their balance on time.
- Alternatively, you can send a friend with a request to top up your account. This can be done for free using a request * 123 * friend's number #... And here * 118 * friend's number # will send him a request to call back if only incoming calls are available to you.
- Find out your tariff through the team *108# and its parameters - through *107# .
- Using, dial *155*0# to find out their remainder.
- You will have access to the account service and the list of any and by entering *111# ... This is a Guide - a special Tele2 portal. You can navigate the menu by entering the code of the corresponding item, which will be displayed on the screen.
- If you have forgotten your phone number, please enter your yussd code *201# to see it on the screen.
- An unpleasant person annoys you with calls? Inject it into by entering a query * 220 * 1 * number of an unpleasant person # ... Do not forget that this paid service.
When you connect or remove any service, most likely you will receive a confirmation from the number 1024 ... This is the official number for messages to subscribers who use short commands.
Other ways to manage your SIM card
In addition to these codes, users of the most democratic telecom operator are advised to know the short useful Tele2 numbers, which will also help to manage the capabilities of their SIM card. You can call or send SMS to Tele2 service numbers, depending on what result you want to get. Here is a list of them:
- If you receive a call from +7611 , don't be scared. Usually Tele2 employees call from him to clarify or suggest something. You can also call 611 to contact. It is available 24 hours a day throughout Russia.
- By typing 630 , you can find out and change your tariff plan.
- Short number 628 for Tele2 will help you restore the speed of your Internet connection if you accidentally create too high load on the network and the speed has been reduced. If your pages suddenly start loading slowly for no apparent reason, try this method.
- From number 687 messages may come with a request to evaluate the work of employees and communication. "What kind of number is this?" - you may ask. Don't be alarmed - this is how Tele2 receives feedback from its users. The SMS that you send in response will be free for you.
- Previously, it was possible to find out the balance by calling 697 , but recently Tele2 still recommends using the first method for this, namely USSD request.
Modern people are mobile and at different times, depending on the situation, can be in different places far from cities, or simply do not have free time and funds, to replenish the account balance in a timely manner, not using their mobile phone. In order to simplify the life of its customers and make the use of their mobile phone more comfortable, Tele2 offers in emergency situations to use the Promised Payment service to transfer a temporary trust amount to the mobile numbers of regular subscribers. It turns out that the subscriber borrows from TELE2.
After ordering this service, a Tele2 subscriber may not worry that his connection or mobile Internet may suddenly be interrupted.
The most popular . To do this, it is necessary that the expenses for the last month were at least 100 rubles, the commission is 15 rubles, and the loan term is 3 days.
Conditions for receiving the Tele2 "Promised payment" service
In order to order the Promised Payment service, your mobile number must be activated more than four months ago, your current account is less than 30 rubles, or your debt is not more than 10 rubles. The service is provided for a period of up to three days, during which you undertake to replenish your account for the amount of debt plus three rubles of commission for using the service.
In order to clarify whether the Promised Payment service is available for your number, you need to dial the combination: * 122 # call and receive confirmation. In response to your request, the operator will send a technical message with detailed information about the available amount of temporary crediting, the cost of the commission for the provision of the service and instructions for connecting it.
How to borrow from TELE2
To instantly activate the Promised Payment service, you must dial a combination in the USSD request format: * 122 * 1 #, in this case, the minimum available amount of temporary balance top-up will be credited to your mobile account, if this operation is available for your number.
Second option service activation, this is a call to short number 637, during which it will be necessary to follow the system commands.
Depending on the specific region, the Promised Payment service can operate for three to ten days, after the expiration of the service, the amount of the loan received and the commission for using will be automatically deducted from your account. If the subscriber does not replenish his current account in a timely manner, further use of such a number may be temporarily blocked by the operator.
A secondary order of a temporary loan service can be available immediately after the automatic write-off of the previous amount of debt and commission, or within a period of one to eight days. This condition may be established depending on the regions in which Tele2 services are provided.
The cost of the "Promised payment" service
Activation of the Promised Payment service from Tele2 is completely free. There is no subscription fee in the process of using this service. The commission for using the service of a temporary loan is withdrawn at the time of writing off the amount of debt and can range from three to twenty rubles, but in Moscow, if you want, the loan term will be 7 days and the commission will be 30 rubles.
The specific amount of the commission depends on the region of provision of services by the mobile operator Tele2, for more details see the cost in the section, the duration of the service and the amount of the loan provided. The longer you have been a Tele2 subscriber and the more your previous account top-up payments are, the higher the available loan amount, provided through the Promised Payment service, can be.
Why can't I take the Promised Payment
The amount of the promised payment depends on the total amount charged for the previous calendar month and on the number of days since the activation of the SIM card. The minimum conditions are 100 rubles as charges in the previous month (August), as well as 29 days or more from the moment of SIM activation.
Strange messages from the operator are not uncommon these days, especially given the variety of communication services and additional options. However, sometimes SMS can inform about an unexpected write-off of a large amount from the balance, including with a loss and blocking the number until the debt is paid off.
This material will tell you what is the short number 313 in Tele2 from which SMS come from, who are they from and how can you disable unforeseen charges?
Number 313 is an automatic service responsible for sending notifications about money transfers made by the user using the account of the Tele2 operator. Most often it is a member of the “Payments and Transfers” service distribution group.
In simple language - a kind of check comes from this number, indicating some payments from the SIM card balance, changes in the subscriber's payment settings or connecting financial services.
What notifications come from number 313?
There are several types of content of the considered notifications - we will consider them in order and in more detail.
"Deferred payment"
For inexperienced users - Tele2 provides such a service as "Deferred Payment", which is a kind of "small lending". It works as follows - the subscriber is going to pay for some product or service through the mobile balance, but does not have enough funds.
“Caring Operator” automatically sends an offer for payment “on credit”, which must be repaid within a few days. For refusal, you need to send in the answer “0”, but often the system ignores the refusal and automatically connects its “mini-credit”.
There are no clarifications, however - the cost of the service is as much as 60 rubles for 3 days (increases depending on the amount).
Debt repayment notice
Directly the consequences of the first point - the newsletter puts you in front of the fact that the debt is overdue and the account is blocked until full repayment (depending on the tariff fee - with interest).
Confirmation / refusal to write off.
According to official information, it does not apply to the actions of Tele2 and is the result of the action of malware. In this case, a message is received about switching the payment method or activating a content subscription. After that, the funds are automatically debited for unused services by third-party applications, by secretly sending messages to paid numbers.
Reviews from real users
Victims of such a set of circumstances note that similar actions and messages are performed from the numbers 312, 313, 3116 and some others.
When contacting the technical support of Tele2, most often you get a hard refusal for a refund and the reasons are rarely explained - but, judging by some comments, this does not always happen.
There are employees who are interested in solving the problem without law enforcement agencies and statements - one of the users notes an increased return of 500 rubles with an incomprehensible write-off of 90.
Naturally, no evidence of both the action and the inaction of the Tele2 operators is provided - the information is indicated only for a general perception of the ambiguity of the picture.
Number 313 withdraws money - how to disable
Most subscribers do not want to understand the details and want to get rid of mailings and subscriptions as soon as possible, so as not to lose even more money. This is done in three ways:
- A call to the service center (611) or his personal visit in order to deactivate the “Payments and Transfers” service. In case of refusal or indication of lack of such - we write a written statement.
- Typing a special request *179*0# , thereby blocking all charges not related to the basic options of the tariff plan.
- We go to your personal account and deactivate the subscriptions by going to the "Services" item and removing confirmations from everything paid / unfamiliar.
Conclusion
With complete disregard on the part of the mobile operator, we write an official paper to the law enforcement agencies. It is also recommended to check the device with any antivirus, since the action of viruses (point 3) should not be ruled out - in this case, Tele2 correctly denies the proceedings, and your statement to the police will simply be useless.
We hope this material told you everything about what notifications from number 313 in Tele2 are - be careful when making payments on the network!
Tele2 is a European mobile operator that ranks fourth in Russia in terms of the number of connected subscribers.
To ensure the full operation of the network and simplify interaction with customers, the company uses short digital combinations that are entered directly from the phone. After pressing the call key, the necessary information appears on the display or an SMS comes.
With the help of certain USSD commands, the subscriber can connect services, monitor the balance, receive useful messages and change tariff plans.
In Tele2, all USSD teams are divided into four groups:
Combinations for balance management
Tele2 commands with which you can manage your mobile account balance:
- * 105 # - data on the balance of funds,;
- * 122 # - information about loan funds provided under the terms of the Promised Payment program;
- * 123 # - request for replenishment of the account by other network users under the terms of the “Replenish my account” program;
- * 106 * card number # - activation of the top-up card;
- * 145 # - information on the possibility of replenishing the balance of another user under the terms of the "Mobile Transfer" program.
List of combinations for service control
USSD commands make it possible to connect or disconnect services, find out the rest of free traffic on the network.
These include:
- * 107 # - data on the tariff plan;
- * 108 # - the name of the current tariff plan;
- * 146 # - reference data on tariffs valid while in roaming;
- * 115 # - request to receive a message about the "Beep" service;
- * 115 * 0 # - command;
- * 118 # - receiving data on connection to the "Beacon" service;
- * 220 * 1 * subscriber's number # - entering the number into "";
- * 111 # - information about the capabilities of the Tele2-Guide mobile portal;
- * 153 # - full control over payments.
Commands for the Internet
Useful Tele2 numbers for comfortable Internet use:
- * 155 * 15 # - connection to the "Internet from the phone" service;
- * 155 * 19 # - "Internet Package" service;
- * 155 * 200 # - "Internet package";
- * 155 * 201 # - Internet Suitcase connection;
- * 155 * 1 = 0 # - reference data on the volume of the remaining traffic, the number of minutes and SMS (for subscribers connected to the tariffs of the "Black" line with a monthly fee).
Useful numbers for all Tele2 subscribers
Short useful Tele2 numbers that allow you to use the network as comfortably as possible:
- * 201 # - the ability to find out your own number;
- * 202 # - request to receive WAP / GPRS / MMS settings for a specific phone model;
- * 120 # and * 120 * 1 # - translation of the USSD service into another language.
To expand the functionality and improve the operator's work, the network provides not only USSD commands, but also Tele2 service numbers, which allow you to manage the balance and tariff. It will be useful to know and save for your use.
These include:
- 611 - technical customer support service;
- 630 - replacement of the current tariff plan;
- 600 - conditions for the operation of voice mail and message management;
- 693 - a request to receive information about the current tariffs for the mobile Internet;
- 655 - information on current offers for communication;
- 688 - information about tariffs in the network and roaming;
- 691 - information about current promotions and offers;
- 692 - information on existing methods;
- 679 - request to receive automatic settings for Internet access;
- 629 - terms of the Mobile Transfer service;
- 637 - reference information about the Promised Payment program;
- 678 – .
