Applications are constantly being improved and improved by developers. Therefore, if you do not update any applications on the iPhone, then very soon you risk being left with irrelevant software. This will not cause serious problems, but the frozen update icon near the application is a great irritant, so you want to get rid of it as soon as possible.
Before you start dealing with iPhone apps not updating, make sure the problem is really with the phone. Ask other iPhone owners if the update works for them: there have already been situations when Apple servers stopped responding or the AppStore itself did not work. Apple specialists try to quickly troubleshoot problems, but it is impossible to immediately normalize the work.
Checking the connection
If other owners iPhone Apps update normally, and you have problems, first check your internet connection. Loss of mobile network signal or Wi-Fi disconnection may be causing the problem. To make sure that the Internet is working, open your browser and go to any page.
If the pages are loaded in the browser, but in App Store apps are not updating, turn on / off Airplane mode. When the mode is activated, all communication modules will be disabled, when deactivated, they will start again, at the same time eliminating the errors in operation, if any.
Working with applications
Reboot Apple ID
Is the Internet working on the iPhone, but the applications are not updating? Try to log out of your App Store account and log in again.
- Open the App Store on iPhone.
- Go to the "Collection" tab.
- Press account and select "Exit".
- On the same page, log in again using your Apple ID.
The same steps can be performed in the smartphone settings.
Pause
A short stop of the download can also cope with the frozen application update icon. Tap on the program to stop the update. Then start downloading the updated version again by clicking on the icon again.
Try to upload something else
The parallel launch of downloading other software also helps to restore the download. Search the App Store for any free game or a program and start downloading it to your iPhone. There is a chance that after the start of the download, the suspended application update will continue.
If you can uninstall an app from your iPhone without serious consequences such as losing important data, then do so.
- Hold your finger on the application that cannot update.
- Wait until the icon goes into edit mode, that is, starts shaking on the screen.
- Click on the cross that appears to uninstall the software.
After removing the app from the iPhone, open the App Store and install the app or game back.
Sync with iTunes
If the above methods did not resolve the crash, or you simply cannot stop the download or uninstall the app, sync your purchases with iTunes.
- Launch iTunes on your computer, connect your iPhone.
- Log in with Apple ID (account must be the same on iPhone and iTunes).
- Click Sync.
After synchronization, disconnect the smartphone from the computer and check if the software is updated now.
Reboot and factory reset
Reset
A simple restart of the device can also help solve the problem. To execute it, hold down the Power key and turn off the phone. You can do and Hard reset- to do this, hold down and hold for a few seconds Power keys and Home. If it doesn't help, use a factory reset.
- Open the settings and go to the "Reset" section.
- Select reset network settings.
If resetting network settings did not help, do it just in case backup device and reset all settings.
“Under Steve Jobs, this could not have happened,” is the thought that comes to mind first when, for the second hour in a row, you try to reanimate the dead gray icon of the utility loaded from the app store.
Concerning the difficulties with updating the software for iOs systems and glitches when downloading from the official server. Apple does not comment on why applications sometimes fail to download. Users themselves have to look for answers to questions, one by one trying the stages: from the simplest to the most difficult.
Note: If there is a problem with the "gray waiting icon" and there are errors while downloading the application from the app store, we recommend that you follow the instructions.
Remember! At any time, downloading from the store's server may resume and there will be no need for this instruction.
Ten ways to fix the problem
What if the app store is not responding? Before cursing your tablet or smartphone, take the time to watch the news feed. Perhaps you will find news that "the AppStore server has crashed" or the store is experiencing difficulties, and the developers are activating resources to resume the work of the resource.
1. Check your internet connection
It may also be the case that the iPhone does not update the widget due to a lack of remaining traffic in tariff plan or problems at work Wi-Fi router... The LTE, 3G, or Wi-Fi connection icon is not an indicator.
How to fix: Open Safari and go to the first available page. If the connections are in order, go to the next step.
2. Restart download
A fading gray icon that stays in the "Waiting" status for a long time is a great reason to stop downloading from the app store.
How to solve: Click on the icon, thereby stopping the download of the stubbornly inactive program. Pressing it again will resume the connection with the Appstore server.
3. On-off flight mode
There is a likelihood of resumption of injection with a short transition to normal airplane mode.
How to fix: On the unlocked screen, move your finger from bottom to top and tap on the airplane icon. Wait a couple of moments and turn off the mode with a single click on the liner image.
4. Remove the widget and reinstall
If the widgets do not load, uninstalling the program (if possible) and reinstalling it in the future can help with the problem.
How to solve: hold your finger over the hovered icon and wait for the transition to edit or delete mode (shaking icons). Tap the cross next to the icon and uninstall the program. Open the app store and reinstall what you need.
5. Install the second program in parallel
If applications are not downloaded from the app store, you can resume the download and establish contact with the store by downloading another additional widget.
How to fix: Go to the app store and download any program. With the start of the download, the frozen program can automatically continue downloading.
6. Re-login to your account
Logging out of the account with the subsequent entry of the username and password is able to bring to life the frozen download of the program.
How to solve: open the AppStore and go to the Featured tab. Click on the account name and select Logout. On the same page, log into your account again and repeat the installation of the software.
If the applications in the app store are not updated, you can use a device restart as another method of treatment that is frozen and stalled on the download of a "gray" widget.
How to fix: pinch Power button and turn off the device. After turning on, the utility will start downloading automatically. You can also use a hard reset: hold it down for a few seconds Home buttons and Power.
8. Synchronize purchases with Mac / PC
When none of the above methods has had an effect and applications are not downloaded from the appstore (in this case, it is impossible to either pause the download or uninstall), you need to synchronize with the desktop version of Aityuns.
Instructions:
- Connect your iOS device to your laptop or PC running iTunes.
- Make sure that you are logged into a valid account (the account from which you are downloading from the app store should be the same in iTunes).
- Next, you need to select "Synchronization".
9. Full reset
If the applications in the app store are not updated, you can restore the download of the program by a radical method - a complete reset of the settings.
How to solve: start small and reset Internet settings: open Settings, then expand the Reset menu, select the Reset network settings item. If this also did not have an effect, you need to get ready to return the settings to the factory parameters. Before doing this, do backup iOS devices. Open Settings, select General, then Reset, and lastly, Reset All.
10. Switch to DFU mode
When the app store does not work or applications are not loaded, the last resort for purchasing a widget or updating it may be to transfer the iPhone to the DFU service mode.
How to log into DFU correctly:
- Connect the long-suffering smart device to a laptop or PC.
- Launch the official iTunes utility.
- Hold down the Power button and then Home.
- Hold for about 10 seconds.
- After this time, the iPhone or iPad will restart.
- Continue pressing the buttons until a bitten apple appears.
- When the Apple logo appears, release the ON button and hold Home until the iTunes picture appears with the cable connected.
- We are waiting for aytyuns to write that the iOS device is in recovery mode and DFU is no longer required. To do this, simultaneously hold down Home and Power, and wait for the reboot.
Conclusion
The article analyzed the most common reasons why the iPhone does not load and does not update programs from official store Apple and found a solution for them. Before you blame the engineers from Apple, check your Internet settings, in 90% of cases this is the problem. Be attentive and see you on the pages of the site!
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The work of the iPhone (4, 5, 6, 7, 8, X), as well as the iPad Air and Pro, as a rule, does not cause complaints from their owners. Nevertheless, sometimes various troubles can happen (applications are not downloaded or updated in the AppStore). Most of them can be easily dealt with on your own without the help of professionals.
Some users are faced with a very strange situation - a new application update is not downloaded on the iPhone or iPad, and it is also impossible to download any application from the App Store. Are you familiar with this problem? If yes, then read our article, which describes methods to fix it. We hope you find these tips helpful so that you can download and update the required applications again.
There are many reasons for this problem in the App Store, so let's look at some solutions.
Check your internet connection
The first thing to do is to make sure your device is connected to the Internet via Wi-Fi or cellular network... Suddenly, what to do?
- If using Wi-Fi, open Settings> Wi-Fi and make sure wireless connection included.
- In the case of data transfer over a cellular network, go to Settings> Data transfer via mobile network and check that it is enabled.
One of the reasons for the impossibility of downloading data over the Internet is the poor quality of the connection. You can try switching from Wi-Fi to a mobile network or vice versa and check if you can download updates. That's how e 6, 7, 8, X.
Check if airplane mode is off
If airplane mode is on, then it must be turned off. There is also one trick for solving the problem when the application from the App Store is not downloaded or updated - turning on and off the airplane mode. To do this, go to "Settings", turn it on, wait 15 - 20 seconds, and then turn it off again. This method may seem silly, but try it anyway!
If this way gave no results, then try other methods to solve the problem.
Reload the app in the App Store
Sometimes applications can work very strange and not at all how they should. The App Store is no exception. What if it doesn't work and your iPad or iPhone won't download or update apps? A forced shutdown and restart is required.
To complete it, double-click on the home screen button, and the applications that you recently launched will open in front of you. To close the App Store, find it and slide it to upper part display. After that, go to your home screen and launch the App Store again.
Turn on automatic date and time setting
Users noted that going to settings and enabling automatic installation date and time makes it easy to solve the problem. Step by step procedure as follows:
- Open "Settings";
- Then go to "General";
- Select "Date and Time";
- Click the radio button next to Automatic installation.
If this option has already been enabled on your smartphone / tablet, then proceed to the next step.
Reboot your device
Users often forget how effective it can be to reboot the device in the event of various failures. Before going to next steps, just turn your phone off and on.
To do this, press and hold the screen lock button, and then slide the inscription Move to turn off. After turning off the device, press and hold the screen lock button until the Apple logo appears.
Sign out of the App Store
Logging out and then logging into the App Store can help solve the problem when updates are not downloaded on iPhone and iPad. Do the following:
- Go to the "App store";
- Next, select your Apple account;
- Click "Exit";
- Sign in to your account again.
There was an error and how to fix it?
If this method did not help you, then proceed to the subsequent solutions.
Update the IP address
If you're connected to a Wi-Fi network, updating your IP address can give your iPad or iPhone back the ability to update and download apps. It's very simple:
- Open "Settings";
- Select "Wi-Fi";
- Find your Wi-Fi network and click on the icon (i) to the right of it;
- Tap Renew IP Address.
Free up space on your device's memory
If there is not enough memory, your device will not be able to update or download applications to your iPhone or any other device. You can increase free space by removing unused apps, photos, videos and music. It is recommended to save the files in the archive before deleting them. The following is the procedure for clearing memory.
- On home screen find the icon of the application you want to remove;
- Press and hold the icon until it starts to shake;
- Select "X";
- Click "Delete";
- The application will be removed from memory.
Update your software
A bug in iOS may be the reason that the iPhone does not update or download applications from the AppStore. In the presence of new version iOS is recommended to download and install it. This can be done over the network or using iTunes.
To update operating system necessary:
- Charge iPhone;
- Connect to a Wi-Fi network;
- Open "Settings";
- Select "System update";
- Click Download and then Install or Install Now.
Can't, what to do?
To update the system using iTunes, do the following:
- Make sure you are using latest version iTunes;
- Connect iPhone / iPad to computer;
- Launch iTunes;
- Select your device;
- Click "Summary";
- Click "Check for Updates";
- Select "Download and Update" or "Update".
Read also:
Make sure all restrictions are turned off
IOS has a function that allows you to disable some iPhone capabilities, which can be useful, for example, for parents or system administrators. This also applies to the ability to download applications. If you cannot install the downloaded application, then a restriction may be activated on your phone.
Check if the application download ban is enabled:
- Go to "Settings";
- Select "General";
- Click "Restrictions";
- Enter your password if required;
- Check the Install Applications menu. If the switch white and is set to Off, you will not be able to update applications. Move it to the "On" position (it will change its color to green).
Uninstall and then install the app again
This method works when the device hangs in standby, install, or download modes, or when the "Update could not be installed on this Apple account" message appears. Here's how to implement it:
- Uninstall the app completely from your device.
- Open the "App Store" and search for the remote application.
- Click Get to re-install.
We hope that this method helped you solve the problem when the application on the iPhone is not downloaded or updated. If not, then move on to the next one.
Reboot your router
Problems with the Internet connection can be the reason for the inability to download applications. Disconnect the router from the network, wait 30 seconds, and then turn it back on. In addition, the router's firmware may need to be updated.
Check - perhaps the reason is in one of the applications
In some cases, one of the applications may cause download or update problems. The solution is to consistently uninstall apps until you can download content from the web. It can take a long time, but such a procedure can be effective.
Just now it was "lucky" to find that the iPhone 6S Plus suddenly stopped downloading applications and even downloading updates to already installed programs. In the process of the subsequent blitz-googling, it was also revealed that this problem is not at all new and by no means exclusive, and users, both foreign and domestic, are already in full swing discussing options for its solutions in social networks and on forums.
By carefully studying a fairly significant number of useful (5%) and useless (95%) posts, we managed to identify a number of objective factors that could potentially prevent the iPhone 6S Plus from downloading an application or update (provided, of course, that the smartphone is working properly, not was damaged, it was not dropped or bathed, otherwise it is better to come right here - http://wefixit.com.ua/remont-iphone).
These factors are as follows:
- Apple is planning Maintenance and / or updating the App Store system;
- there are problems with the Internet connection, and the smartphone cannot access Apple servers;
- iPhone 6S Plus's settings have restrictions on downloading or updating certain apps.
As you can see, nothing previously unknown and particularly complicated is not observed. However, experience suggests that the list probable causes, for which the iPhone (not only 6S Plus, but also any other) may refuse to download something, it does not hurt to expand a little, just in case, thus adding to the list of their solutions, due to already known and proven options.
So, what to do if iPhone 6S Plus won't download and / or update apps. In order:
- if the application or update is completely new, then you can just wait a little with its installation, and download it not when everyone rushed to download it, but a little later. If it doesn't help, then further ...
- reboot the smartphone. If the problem is caused by software malfunctions, then they can be fixed by the most common reboot.
- check the time and date. If they are not displayed correctly, then this may be the reason for errors in the synchronization of the smartphone with the Apple server, and the latter simply will not allow the download required update... Therefore, we tap " Settings » -> « The main » -> « date and time “, Check and then try to download / update the application again.
- download / update software via iTunes.
- in some cases, problems with downloading applications can be solved by oversubscribing (i.e. you must first unsubscribe, then subscribe again) in the App Store. To do this: open the App Store, go to “ Settings ", Click" iTunes Store, App Store ", Then - your Apple ID and " View Apple ID " , In chapter " Subscriptions"Tap" To govern ", We find" App Store “, We cancel the subscription and then renew it again.
- reconnect to the wireless network, in most cases the problem with downloading data is solved simply by turning off and on the WiFi module of the smartphone.
- install the latest version of iOS on your 6S Plus.
- if none of the listed ways did not have the desired effect, it may be necessary to reset all iPhone settings 6S Plus and reconfiguring restrictions, click " Settings » -> « The main » -> « Reset » -> « Reset all settings «:
Users of Apple products often face the following problem: applications in the App Store are not updated. The company itself does not comment on problems with updates and errors when downloading applications. Users have to search for a solution on their own, going through different stages, from simple to complex.
In order to deal with gray icons when waiting, as well as the fact that applications in the App Store on iPhone are not updated, it is better to perform each stage in turn, since the download can continue at any time, and the need for subsequent actions will simply disappear.
Tracking the news
Before you start getting angry with a smartphone or tablet, you need to discard laziness and go to sites with news related to everything related to Apple products. It is possible that there will be news of problems with the company's servers or problems that the app store is experiencing. The company will do everything that depends on it, because if the applications in the App Store are not updated, it incurs big losses and loses confidence, which is not good.
Checking the Internet connection
One of the common reasons why an update problem occurs is the usual lack of an Internet connection or a problem with the user's environment. wireless network... After all, the icon showing that there is a connection does not mean anything yet. No connection - Apps in the App Store are not updated. In order to exclude this problem, just open a browser and try to open any page. If all is well, then you need to move on to the next step.
Stop loading
If there is a gray icon that is in a waiting state or a very long time, then you need to stop the download. Why the apps in the App Store are not updating is not entirely clear, but if you tap on the icon and stop downloading, and then click again to resume, the application can continue downloading, and the problem will be solved.
Turning Airplane Mode On and Off
You can try to resume the download by temporarily switching to airplane mode. To do this, you need to swipe from bottom to top and click on the icon with the plane. After a few seconds, you need to turn off the mode again by pressing it again.
Removing the app and reinstalling
If applications are not updated through the App Store, then a complete uninstallation and subsequent reinstallation can help. To do this, you need to hold your finger on the application icon and go into editing mode. After tapping on the small cross that appears, the application will be deleted. You can now launch the app store and reinstall it.
Re-authorization
You can bring a frozen application back to life by logging out of your account and re-entry into it. To do this, you need to open the application store and go to the "Selection" tab. Here you need to tap on the account name and select "Exit" in the window that opens. Here you will need to re-enter your account, and then try to download the application again.
Reboot the device
If the apps in the App Store are still not updated, another treatment option may be to restart your smartphone or tablet. To do this, hold down the power key and turn off the device. After it is turned on again, the application can continue with its installation.
Synchronizing purchases with your computer
If the above actions did not help to solve the problem, and the applications are still not updated, you need to sync the device with iTunes version which is installed on a stationary computer. To do this, the device is connected to a PC running the application. You need to make sure that you are logged into your account correctly. Accounts on mobile device and the computer must match. We need the item "Synchronization".
Reset
The cardinal way to help resume downloads is full reset device settings. Network settings are reset first. If it does not help, then you will have to reset all settings. Before doing this, be sure to back up all the data you need.
DFU mode
This is the last hope. Why aren't apps updated in the App Store? These could be firmware issues. This mode is necessary in order to restore this very firmware. The device connects to a computer running iTunes. Then you need to hold down the power key and immediately after that - Home. After 10 seconds, the device should reboot. The keys must be held down until the company logo appears on the screen. At this moment, you need to release the power button, and continue to hold Home until the iTunes logo appears. After a message appears on the computer stating that the device is in recovery mode, you can exit DFU. You need to hold down both keys again for 10 seconds before restarting your smartphone or tablet.