The request cannot be completed at the moment. Unable to complete the request at the moment apple

Good time! As I have noted many times, account Every user of a device from a company from Cupertino must have an Apple ID. But what should there be - simply must! However, sometimes already during registration it happens various errors that prevent the creation of this identifier. What to do? Not registering anything and using the device "as is", thereby depriving yourself of the pleasure of using the gadget to the fullest?

The correct answer is no, no, and again no. It is imperative to struggle with problems, and today's article is just devoted to why the Apple ID may not be created and, most importantly, what to do in this case. Are you ready?

Let's go, well! :)

The most common mistakes when creating an Apple ID

In fact, there are not so many of them, because the process of registering an identifier is quite simple, but these are the most common:

As you can see, almost all errors are associated with ordinary carelessness. Although there is one more and it is worth talking about in more detail.

Free account limit activated on this iPhone

A wonderful message that you may encounter already at the stage of account activation. That is, the creation is successful, but the login still fails. Most often, such an inscription can be seen if someone used the device before you ().

Why is this happening at all? Because the Apple company has set a limit on the number of accounts that can be activated from one iOS device. Why she did it is not clear, but the fact remains - more than three cannot be.

But there is a way out, and here's what you need to do:

  1. If you are using a computer with an operating Mac system, then you can fix this in the iCloud settings on the PC itself. Enter your account details - it is successfully activated, now you can use it on your iPhone or iPad.
  2. Search for another iOS device. As you find, sign out of your account on it (settings - iTunes Store, App Store- output). Enter your details, the Apple ID is activated and you can use it already on the gadget where the "free account limit has been reached" earlier.

Perhaps these are the main points that can interfere with the creation of an Apple ID. And as a rule, if you take them into account, then everything will pass "without a hitch" and register without failures. However, if even after reading it you still can't do it, then write in the comments, we'll figure it out!

Creating an account on the iPhone is one of the most important manipulations for every Apple smartphone owner. Only with your own ID will you be able to enjoy the full range of functions of this device. In addition, important operations such as setting up security or syncing with iCloud will require confirmation with your Apple ID. With your Apple ID, you can shop, download content and use the Find iPhone feature.

Usually, an Apple ID is created on the phone the first time you use the gadget. If you change your model to a newer one, you can bind new iPhone to an existing account. But if you are using gadgets from an American company for the first time, you will need to go through full registration. Before you change your Apple ID to a new one, you need to create mailbox... Best of all, if you need to create an Apple ID account, you will use a separate, just created, address Email.

The data, during the initial authorization on the official website, must be entered real, so that, if necessary, you have the opportunity to restore access. In addition, truthful information about you will be required when you next set up your account. Therefore, be extremely careful and try not to make mistakes when entering accounting information.

Create account using iPhone

Apple company accounts can be created directly from your iPhone. To do this, there are two options for doing this - go through the standard registration, in which you need to specify information from your bank cards to make payments, or create an Apple ID without a credit card. Up-to-date payment information will be required if you purchase any software from the AppStore. If you do not plan to shop and do not want to do it by accident, for example, by mistake. We recommend using the second, more sophisticated, method.

The standard procedure is as follows: you need to open the iTunes Store, App Store tab and find the "Create a new Apple ID" item there.

If you want to register an Apple ID without payment cards and for free, proceed as follows:

  • Go to the App Store.
  • Choose a game or application that is offered for free.
  • Download and wait for it to be installed on your iPhone.
  • The next step is to enter an existing record or create a completely new one. When prompted, select "create a new ID".

After that, the steps are the same in both options:

  • If you do not want to link a card, for one reason or another, it is better to set Russia as a country, even if you live in another state - this will give a wider selection of applications, programs and other things.
  • After that, you need to carefully read and accept the standard user agreement.
  • Then personal data is entered. When specifying an existing email address and password, be careful - for security reasons, the password must be at least eight characters long and have letters in both cases.
  • When specifying age, please note that you cannot specify less than 13 years old, and if you specify less than 18, access to the content will be limited.
  • The answers you will enter to security questions are best stored in text file or write it down on paper and hide it. This is done in order to quickly and safely restore access to your account if necessary.
  • If you register in the first way, then you will need to enter your payment details.
  • The procedure is complete.

After that, you need to go to the mailbox that was used to create your account. It should receive a letter from technical support, confirming the creation of an Apple ID. For the first registration of apple id to go quickly and correctly, just click on the highlighted link with the text of the letter.

iTunes to help

Alternatively, an account for an iPhone or iPad can be issued using the official iTunes program. In this situation, you will be able to choose whether to indicate information about your cards or not. Before changing the ID, you need to go to the menu and find the iTunes Store item there. If you want to know how to create an Apple ID without payment information, as in the first case, you need to download any free app and go to this menu using it.

After this, the actions are standard in both cases:

  • The system will offer to log into a newly created, already existing account or register a new one.
  • After choosing the option to create a new one, enter your details. As stated earlier, they must be true in order for you to confirm their validity.
  • After that, you will have to answer security questions (it is better to write down the answers) and enter the card details or refuse it if you want to create an Apple ID without a credit card.
  • After completing the registration, be sure to go to the mailbox and immediately confirm the creation in the mail, using the highlighted link in the body of the letter.

If the letter from those. support does not come for a long time, check your spam folders and filtered emails by other categories - often emails arrive there by mistake.

What mistakes can you make?

To learn how to register an ID on an iPhone correctly, how to change an ID on a device, you need to know what mistakes should be avoided. Most often, the following difficulties arise in the process:

  • You don't want to make purchases from the App Store. In order not to even accidentally buy any paid content without specifying bank card details.
  • It is best to indicate the real age, but only if it is more than 13, and better - more than 18 years. If you set the age to 12 years or less, the system simply won't let you create your Apple ID. And if you specify an age of less than 18, you will not get access to all content.
  • If you managed to get mail with the address @ iCloud.com or @ me.com, you will have to create a new mailbox to register an account for the iPhone. These addresses are not suitable for creating accounts.
  • If the name you entered contains invalid characters, please note that the mail address does not contain Russian letters, but that the name and surname contain extra characters, dots, numbers, etc.
  • The password must be complex. With too simple password the system will not allow to complete the process to the end. Numbers, letters large and small, symbols - the more of them in the password, the better.
  • An obstacle to creating an ID on an iPhone can be a server crash. In this case, it is best to wait and continue after half an hour - an hour, when the servers will be up and running.

In general, it doesn't take long to register a new Apple ID. Even an inexperienced user will be able to carry out this operation if he follows the instructions.

We will tell you how to set up and manage Apple ID in the next article, stay tuned.

Conclusion

You have already understood that creating an account for the iphone is no more difficult than creating an e-mail. It is necessary to understand the essence of the process and further, mechanically fill required fields... Registration does not take a lot of time, so in 20 minutes you will be able to use smartphones as the rightful owner of a smart device capable of many amazing things.

Video instruction

Getting an Apple account is the primary task of any iOS device owner. Moreover, it is better to do this immediately after purchasing it. Without an ID number, it will not be possible to use the functionality of an iPhone or iPad at 100%. If you want to purchase software in the AppStore or reflash a gadget, all these tasks will require ID confirmation. This number will enable the search option, and if you lose your device, you can easily find it. The same function will help you put a block on the gadget if it is stolen.

But the most attractive thing about having an ID is the ability to download hundreds of apps from the Apple store for free. Anyone here will find software to their liking. Programs are presented in a wide variety of categories - for work, entertainment, recreation ...

In the "cloud" you will have access to 5 GB of space. All copies of your device data will be stored here. And if you set up automatic backup, they will be generated daily.

As a rule, an account is created during the very first launch of an iOS device. But if you prefer the old model of the iPhone, the representative of the sixth line, tie it to the current number.

To start registration, create a new e-mail dedicated for this purpose. All data must be entered correctly so that in case of problems when you need to put the block on the gadget or remove it, you can easily remember everything.

Next, let's talk about the different options for creating an account. This operation is performed both from a PC / laptop through the well-known iTunes application, and through the device itself. Both methods do not require a lot of effort and time. The procedure for each of them, read on.

Here it is possible to go through the usual registration with the indication of the bank card number and without it. Payment details are required for those who plan to purchase many different products in the AppStore. If you don’t need it, feel free to choose the second path.

In any case, you have to go through next steps to create an account:

  • In a normal situation with a card, go to the iTunes Store section and select the item to create a new ID. If for some reason you absolutely do not want to specify the card number, go to the AppStore and find any free access software there. Download and install it on your iPhone. A window will immediately pop up with a proposal to enter under the current account or the formation of a new one. Choose the latter.
  • The next steps will be the same, regardless of your attitude towards using the card. You will need to select your country of residence. It is recommended to choose Russia here, even if you are in the CIS. The fact is that for the Russian-speaking public, the list of applications is more diverse.
  • Read the license agreements and accept them.
  • Type in the requested e-mail data, a complex combination of password characters, remember. That it cannot be identical to the login, that is, the ID itself.
  • When driving in age data, remember that there is an age limit. Thus, the company does not allow persons under 13 years of age to register. Downloading software is possible from the age of 18.
  • Provide the answers to the questions and remember to write them down for recall if necessary.
  • A window will pop up for entering payment data or with the line "No", depending on the previously selected method. Write down everything you need.
  • Click on "Next", this step will complete the operation. It remains to proceed to the mailbox. There should be a message from apple asking you to verify your ID. It will also contain a link that you need to follow.

Using iTunes to Create an ID

As in the previous method, there are 2 possibilities here - to work with or without a bank card. Choose what you need. And the algorithm of work will be as follows:

  • Go to the iTunes menu and then to the store. But this is when providing the card number. If without this, we select any free software for downloading and proceed to the menu through it.
  • From this step, everything is normal for both methods. We get into the login field through the current or new account - to choose from. We stop our attention on creating a new ID-number.
  • We enter real information about ourselves. If possible, we write down the answers and store them in a safe place.
  • We drive in the data on the bank card, that is, payment. If you have logged in through free software, select "No".
  • Find the button for creating an ID - numbers from below and click on it.
  • We are waiting for messages from the "apple" company to your e-mail and follow the link. Keep in mind that it does not always come with lightning speed, sometimes you need to wait 1-2 minutes. In situations like this, it is a good idea to check the spare box. If you incorrectly indicated at least one character in the main - then the message will come there. Double-check your spam daddies and trash can. Not always mailers correctly define them.

Benefits of having an ID number

As you already understood, creating an ID is a simple and time-consuming operation. But its result will be excellent. It will be expressed in such advantages as:

1 Access to a variety of software and other products. Other manufacturers of mobile devices cannot boast of something like that. Moreover, most applications are distributed freely, that is, they can be downloaded without any payment. And if you decide to purchase a paid product, its cost is unlikely to exceed $ 7-10. The download can be done directly from the iPhone via the "cloud" or via a PC / laptop using iTunes. 2 Lots of free iCloud storage. From here at any time you can get any file or perform a backup. It is very convenient that there is an option to form copies on the machine. If you activate it, they will be prepared daily. 3 Ability to activate the search option for the iPhone. This will protect the device in case of theft, as it will turn it into a useless piece of metal if the rightful owner activates this mode. The option allows you to put the block on the gadget and erase personal photographs so that they do not fall into the hands of scammers.

Thus, the ID number is our "passport" in the Apple ecosystem. By purchasing it, we can enjoy all the benefits available there and at the same time provide effective protection for our device.



How to Remove Apple ID: Choosing the Best Way

There are two options for how to do this:

  • Change account details on the account management page.
  • Write to support on the company's resource on the network.

The second method does not present any particular difficulties - you just need to fill out the form on the website. And let's talk about the second in more detail. To implement it, we need a PC / laptop on any operating system (or any iOS device) and a stable connection to the network.

Changing registration data is the easiest way to remove ID. Moreover, you can change the information in any order. For example, it can be an address or any other data. At the same time, the account is saved.

On a PC, you need to launch iTunes, go to the software store and click on the login button.

We go into its settings and drive in the necessary changes to personal data, save them.

Keep in mind that connecting to your account with an invalid e-mail will not work, because to confirm the changes, you need to follow the link that should come to your e-mail.

The same process can be performed through a resource on the network. To do this, go to: http://appleid.apple.com/ru/. Type in the username and password characters. After completing these steps, your Apple ID will be deleted. Can I delete an ID on an iPhone 5 or other device in a different way? Of course, this was also mentioned above. If this is easier for you, please contact support directly.

In general, how to create an account Apple records ID and its deletion are standard operations that do not require special knowledge. Even a schoolboy can handle them.

Creating an iPhone account is an extremely important manipulation. Without it, in the future, you will not be able to fully enjoy all the functionality of this worthy device. And when all important procedures are completed - such as synchronization and recovery in iCloud, or setting up security functions - the system will ask you to confirm it. Thanks to her, you will activate "Find an iPhone" via iCloud, you will be able to download or buy content in the branded store for free.
You will also be able to access free 5 GB of iCloud cloud storage and all of its services. The iCloud personal cloud (on the Apple server) will store backups data from your iPhone, which is very helpful in case of unforeseen failures in its work.
Usually it is created at the stage of the first launch of the iPhone. If you change old model on the "six", you can tie it to an existing Apple ID. Before registering, you will need to create a mailbox, and it is better to make a separate one for this purpose. All data must be entered correctly so that they correspond to the real ones. Believe me, in case of any problems, you will not regret it, because you can restore, lock or unlock your device if it is lost or stopped working.

Creation options

An account can be created both from the device itself - through the built-in service, or from a computer using the original iTunes application. There is nothing complicated in either version. The main thing is to have access to a stable Internet, and a little time for the routine registration procedure.

1. In order to create an account directly from the device, you can use one of two ways:
in the first case - you go through the standard registration, indicating the data of payment cards,
in the second, you can do without them.
Card data is entered by those who want to purchase software in the App Store in the future, if you do not intend to do this, use the second method. So:

With standard registration - go to the smartphone settings in the tab - iTunes Store, App Store, and select in it - Create new apple ID.

In the second case, go to the App Store, find any free application there, download and install it on your iPhone (this is extremely important if you want to register without specifying payment card details). In this case, a window is highlighted with a proposal to enter under an existing one, or create a new account. Choose the second option.

Further actions are similar in both cases. You will be prompted to choose a country, if you live in the CIS - better put Russia, because for the Russian-speaking population, there are much more various program proposals and other content. (In the case of "linking" payment cards to your account, choose your country, since the card is issued in a certain payment system, to which the App Store services are automatically configured)

Then we read and accept the traditional user agreements.

We drive in the necessary personal data: e-mail, complex password, consisting of at least eight characters, containing numbers, uppercase and lowercase letters, there must also not be three identical characters in a row. It cannot coincide with the Apple ID itself.
When entering age data, keep in mind that the new user must be at least 13 years old, otherwise registration will not be available. And when you download content in iTunes for you will be applied age restrictions marked with 18 +.
Fill in the answers to the security questions (be sure to write them down somewhere so you don't forget).

After that, depending on which method you have chosen, a window will appear for entering payment information with three payment methods (in the first case), or with the line "No" under them (in the second). Enter all the required details.

Click the Next button when finished. Everything, you managed to start your
account.
After that, be sure to go to the mailbox you specified during registration. Check if there is an inbox from Apple asking if you need to verify your Apple ID, and follow the link you received. Done!

2.You can create an account through iTunes, and also - with or without card information.
Enter the program menu and select the tab on the right - iTunes Store. (If you do not want to add a card, choose any free application of the store for downloading, and go to the menu through it)

After confirming the terms of use, you will need to enter your registration data.

Again, honestly contribute all personal information about yourself, so that later you can restore everything if necessary. Write down the responses to Control questions, so as not to rack your brains over them in any unforeseen situation.
The next window will ask you to enter the payment data for the cards.

If you entered through the free application, the line with the payment method will look like this:

We choose "No." We finish accounting registration by clicking on the button - below, on the right - Create Apple ID.
Now wait for the service letter to the mailbox, and to activate your account, follow the link. It happens that a message does not arrive at the main mailbox for a long time or does not arrive at all. In such cases, you need to view the inboxes in the additional mailbox, sometimes for some reason a confirmation letter is sent to it. This often happens if a mistake was made when entering the main address. It is also worth checking your spam folders and trash can. some postal services do not identify them correctly.

As you can see, creating an Apple ID will not take much of your time, and even an inexperienced user will be able to master it. After that, a wide variety of content will become available to you - from a rich application store, which few competitors can boast of. Many programs in it are free, or are purely symbolic. You can download them directly to your iPhone - via iCloud, or download them via your computer - using iTunes.
You also get access to a free place in cloud storage iCloud, from which you can take the information you need at any time, or make an up-to-date copy of the data. Moreover, copies in iCloud are created automatically (if, of course, you activate this function).
Now you can activate the unprecedented Find iPhone security feature, which makes the gadget unattractive to the kidnapper. turns it into a "brick", it is only necessary to remotely initiate this mode. With its help, you can block and erase personal photos on the device so that they do not fall into the hands of a criminal.
For this, this peculiar digital signature owner - Apple ID. You ensure for yourself both the full use of the gadget and its reliable protection!

In order to fully enjoy your iPhone, you need create an Apple ID... With this user account you will be able to use AppStore and iTunes- download paid and free content (games, music, applications). Use a unique service Imessege which allows you to receive and send free multimedia messages (between Apple users only). Make free audio and video calls to Facetime.

And of course, use one more free service from Apple ICloud... Thanks to which all your photos, videos, documents, music, applications and other files will be safely stored in the cloud and synchronized across all your devices. Therefore, you will always have access to the files you need. Apple provides 5 GB free for their users. Detailed instructions by iCloud setup can be found.

Tune Apple ID can be in phone settings... To do this, select the App Store and iTunes Store item in the settings menu, then create a new Apple ID.

This method is only for those who have a bank card and plans to link it to his account for future purchases, if there is none then you cannot create an ID this way. If you still have a bank card, then you must follow the instructions, indicating your details. Next, you just need to fill out a form, as indicated below.

If there is still no card, you need to create an account in a different way. Absolutely uncomplicated. For this we go directly to the AppStore and choose any free application you need and click download? then click "Create New Apple ID".


This is followed by standard registration ID, only the card is no longer required... Prepare in advance email which you use, well, or will use on permanent basis, you also need to know the password from the email. Choose a country of your choice (if you choose Belarus, the AppStore will be on the English language , Russia- in Russian), enter your email address and password.

Email address is your Apple Id... The password must contain at least 8 characters, including numbers, uppercase and lowercase letters, while the same character cannot be repeated more than three times in the password, and spaces are also not allowed.


Then, to enhance security, you need to respond to three security questions... It is better to answer them honestly in order to better remember, or, as an option, write it down. They can needed to restore your account.

The backup email field can be left blank. Bank card in this case not required, we mark it with a tick.

Item Gift Cards ITunes leave blank. Fill in your personal information (last name and first name, zip code and phone number), click next. In case you register a Russian Apple Id (in order for it to be in Russian), you must indicate the Russian postal code and phone number. Optional existing.

Then it is necessary check mail... On the e-mail, specified during registration should receive an email from Apple to verify the account. Open this letter, click Verify address (Verify now)... Enter your Apple ID (which is your email) and password. If suddenly there was no letter in the mail, check your Spam folder.

Apple ID created, now you can go to the AppStore and download whatever your heart desires. The main thing is not to forget your password and security questions. Enjoy your use)

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Now let's look at how to solve the problem. The picture does not open, an error pops up: "Unable to complete the request, an unknown or incorrect JPEG marker was found." Or "Unable to complete your request. This file is not a valid Photoshop document."

error in photoshop

The error occurs with png format if there are transparent layers. Photoshop gives an error: Unable to execute the request, the module cannot interpret the file. Now it is already in a more expanded form.

In this case, you need to explicitly tell Photoshop how to open such files. Click File -> Open As or hold down the keyboard shortcut: Alt + Shift + Ctrl + O

choosing a file extension in Photoshop

This method is suitable for opening PNG images, but with the file extension IPG. So it turns out that the picture is with the PNG extension, but it cannot be opened. There is also a special category of cameras that are introducing their unknown format to the masses. In all these cases, click: File-> Open As... In the drop-down menu, select the format extension, with the help of which you need to open the image.

The picture opens in another program, but not in Photoshop.

copy picture from whatsapp

The image cannot be opened in any way because it is encrypted. For example, in WhatsApp, you cannot save files to your computer. To open a picture, you can simply copy it by clicking on the image right click mouse and select the item: "copy image".

copying pictures without saving

It's the same on the Internet, the image does not have to be saved to a computer. You can copy it directly in the browser by clicking the mouse: copy the image. Then just open Photoshop and create new document or press the keyboard shortcut Ctrl + N. If you leave the clipboard when creating, then the new document with the image will be exactly the same size as the copied image.

Adobe Photoshop is a versatile photo editing program that opens up new possibilities in the field of professional photography, modeling, and is also great for home use.

However, many underestimate modern utilities, considering them as simplified as possible for use even by inexperienced users - latest features require knowledge and skills. Entering them often complicates the rest of the functionality a little.

This material will tell you about the error “Unable to execute request before JPEG marker SOS missing SOFn, DQT or DHT JPEG marker”In Photoshop and will give simple instructions to quickly fix the bug.

The error occurs when trying to upload a photo for further processing into the editor. An annoying window pops up after selecting a snapshot from a computer disk or drive. Most often, the root of the problem is associated with the format of the image, its incorrect conversion, accidental change in the file properties.

Other reasons for the error:

  1. JPEG picture has broken sectors... These may appear when copying or using a faulty USB drive (flash drive, phone)
  2. The computer contains viruses that "eat" the correct display of JPEG.
  3. The image was previously incorrectly converted with an unknown format.

Incorrect image format

Let's start with the main and almost 100% solution to the problem. Most users indicate that the "Unable to complete request before JPEG SOS marker" error appears when using questionable files from third-party sources.

In fact, these include almost all images downloaded from the search, small image databases, social networks... It's all about the "bit" format and the file as a whole.

In simple terms - the author of the posted material decided to change the format of the picture to .png instead . jpeg... Obviously, this did not affect the display on the Internet, but the program cannot qualify the file in the changed format and locks it.

  • Find the file, right-click.
  • We are looking for the column "Properties", go to it.
  • Here we write the required format directly in the column with the name, delete the old one.

Example - we make the correct “photo.jpeg” from “photo.png”. This method does not always work and is relevant for Windows 7, XP. - in this case, you have to get confused.

Converting with Paint

Everything is simple here - open the file with Paint:

  • Right-click on the picture, "Open with ...", select Paint.
  • Run the program, select "File".
  • Next, we go to the same menu, look for the "Save As" item. We choose the required format.

It is important - we cannot guarantee perfect quality after such a procedure. If you want to keep the original pixels, refer to the next instruction.

If the change is blocked, then right-click on the picture file and open “Properties”, below there will be a “Unblock” button.

Image converting software

In addition to the classic Paint, you can change the image using other editors. There are more than enough of them on the network - we recommend the following (verified):

  1. FastStone Image Viewer
  2. Movavi Photo Editor.
  3. AVS Image Converter.
  4. XnConvert
  5. CoolUtils
  6. Zamzar
  7. Adapter

Some of them work online, found by simply entering the name in a search engine. Each has its own set of functions, easy to understand even by inexperienced users. Brief instruction- on each of the sites, all are located on the first link from Google, Yandex searches.

Reason # 2 - unlicensed version

Piracy in our time has reached unprecedented proportions - it reaches the point that licensed software can only be seen in government organizations, educational institutions, health departments.

Naturally, "pirates" are no different from the original programs, but in the end they can lead to inconveniences. In particular, to provoke a drop-out of the window "Unable to execute request before the JPEG SOS marker".

Solution - we buy the utility officially. Yes, it's expensive, but with technical support, constant updates, smooth operation.

Enabling updates

Constant updates are, of course, a very annoying thing, but it is precisely this that avoids such mistakes.

The format of images and their structure changes every day, and the developers of FS are trying to add support for all known formats for editing in their own utility.

For inexperienced users - updating the application becomes a kind of "upgrade" of capabilities, allowing you to squeeze maximum amount useful bonuses from the familiar program.

How do I enable auto-update? It's that simple!

  1. Launch Photoshop.
  2. We are not in a hurry to close the pop-up window of Adobe Creator - that's what we were looking for.
  3. Allow auto-update of the program and press the "Ok / Accept" button.
  4. We reboot the program, wait for the download / installation of all the necessary files.

JPEG SOS marker error did not go away

If our instructions did not help you to forget about the error "Unable to complete the request before the JPEG SOS marker" - contact the AdPhotoshop developers with an extended letter.

You can specify screenshots in it, short description problems, contact details for an answer. It is important - no one will help the "pirates", you must have a licensed copy of the software, access to it, the entered personal data.

We hope this article helped you understand the specifics of Photoshop and its minor bugs a little deeper - successful use!

10.08.2017

A common problem for device owners Apple often it is an error when connecting to services of the same name, be it the App Store, iTunes Store or iBooks Store.

The messages displayed on the screen may vary, but, as a rule, the reasons for all these errors are similar. Examples of messages:

  • "Failed to connect to the iTunes Store"
  • “I can't connect to the iTunes Store. An unknown error has occurred "
  • “Failed to complete iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later "
  • “ITunes could not connect to the iTunes Store. Please make sure your network connection is active and try again "
  • “Failed to complete iTunes Store request. This network connection could not be established. An error has occurred in the iTunes Store. Please try again later "

General solutions

First of all, regardless of the problematic device, the following points must be followed.

Method 1: Check Internet Connection

The most common reason is a lack of connection between the device and Apple servers. First of all, make sure that the device is connected to the Internet.

Open any website in a browser. If there is no connection, if you are connected to the Internet via Wi-Fi, restart your router device (router, switch, etc.). Check its settings: the router software should not block access to Apple servers and ports. If you are using a public network (in public places, educational institutions, offices, etc.) and do not have access to configure the router, contact your network administrator. If the settings are in order and there is still no Internet connection, contact your ISP.

Method 2: check the status of Apple services

Sometimes the connection error is not caused by a problem on your side, but on Apple's side. To exclude this option, check the status of the company's services in your country by following the link.

Method 3: Checking the set date and time

Incorrect date and time on the device can cause a large number of errors, especially related to connecting to remote servers. Make sure that these parameters are correct for your time zone.


Method 4: Re-login to your account

Sometimes, to solve a problem with access to Apple services just log out and log back in to your account.

If after logging out of your account it turned out that you cannot remember your password, use the recovery service by clicking on the corresponding text.

Additional solutions

If all of the above actions do not have an effect, proceed as follows additional instructions(based on your device type).

Mobile devices (iPhone / iPad / iPod)

In case of use cellular communication to access the Internet, you need to check the following:

It is also worth noting that when using cellular communication, there may be problems with loading heavy objects. For this purpose, it is better to use a Wi-Fi connection.

Computer (Mac)

Check the settings of the standard firewall... Although by default it is set to automatically skip all connections from Apple programs, there are cases of accidental or deliberate change of settings. Help solve this problem can reset the cache of approved certificates.


Computer (Windows)

First of all, make sure that the computer contains third party programs that control network traffic (firewalls, antiviruses, etc.). They, along with standard means can block connections to Apple servers. Disable all software that controls network connections(and also turn off the proxy connection if used) and check if the problem is resolved. If the answer is yes, you need to make changes to the settings of these programs, adding permission to connect to the services of the App Store, iTunes, etc., or leave them disabled.

If all the manipulations specified in this manual did not help solve your problem with access to the iTunes / App Store, you need to contact the official

Surely many of us, working in the program Adobe PhotoShop, faced the impossibility of fulfilling the request due to problems with the interpretation of jpeg data. This occurs when processing photographs. You are trying to open an image downloaded from the Internet or taken from hard disk, in Photoshop, and you see a pop-up message about this error in front of your eyes. In this article, we will talk about why it is impossible to complete the request, which causes problems with the interpretation of jpeg data, and what needs to be done to get rid of this error.

Unable to complete the request having problems interpreting the jpeg data

Why is there an error in Photoshop?

Among possible reasons error when executing a request due to problems with the interpretation of jpeg data are:

  • image damage as a result of a virus attack, which only Photoshop sees, having a more advanced method of checking files for integrity;
  • an error in the Adobe PhotoShop module that uploads photos to jpeg format into memory - it may read data incorrectly or not take into account any nuances;
  • the resolution of the jpeg file is too high.

Not knowing the true cause of the error with the message about the refusal to execute the request, you must take the steps described below to eliminate the problems with the interpretation of jpeg data. At some point, the error must be corrected. As a result - desired file will open correctly and you can continue to work with it.

Ways to troubleshoot an error when executing a request due to problems with the interpretation of jpeg data

If the file is damaged as a result of a virus attack, then scanning the system installed antivirus program, which will find and neutralize malicious code. It is advisable to put the antivirus itself in the regular scan mode, but if any errors crash, you must also enable an emergency scan.

Most often, it is impossible to complete the request due to problems with jpeg when processing photos in the specified format in Adobe PhotoShop.


Error message in Adobe PhotoShop

What to do in case of picture playback problem

If you load an image into the editor and you cannot work with it further, then you need to do the following:

  • open a photo in a simpler editor that presents minimum requirements to the quality of the image (for example, in the system Paint);
  • resave the photo in a different format - for this you need to click on the word "File" in the left upper corner editor, hover over "Save As" and select the extensions png, jpeg, bmp, gif or others;

Choosing a format in Paint
  • you can not hover the cursor, but click on "Save As", then the save menu will come out, where the file type is selected in the drop-down list;

Selecting a format in the drop-down list in Paint
  • then again you need to go into Photoshop and open the saved image.

If the problem of interpreting jpeg data has arisen at this stage, then using this method it will be solved.

Image compression method

You can also try compressing the image while maintaining its quality. This is done using online services such as Web Resizer, Image Optimizer, PunyPNG and others. convenient tools, and programs - Paint and Adobe PhotoShop.

Consider an example using standard Paint:

  1. open the image in the editor;
  2. click "Resize";
  3. by default, the "Percentage" and "Constrain Proportions" fields will be highlighted;
  4. in the "Percentage" field, enter the required number (in our case 70%).
  5. press OK - the photo is ready in the required size.

How to resize an image in Paint

Alternatively, try reinstalling Adobe PhotoShop or updating to latest version... Maybe, outdated version the program does not cope with functions and causes an error when executing a request due to problems with the interpretation of jpeg data.